Fermin Martinez

Experience

• 

  Claro Puerto Rico

  Mar 1987 - Sept 2016

  SKILLS Software Engineering Application Server Java Programming Information System Security Remote access support Systems analysis Preventative maintenance expert Database design Linux and Unix expert Data backup and recovery systems Analytical thinker Advanced knowledge of Communication Wireless Access Point LAN and WAN expertise Firmware upgrades knowledge IPS signature updates Multiple access points FTP servers knowledge Performance testing Security logs Decisive VPN configurations Account security maintenance Security metrics User account creation Meticulous record-keeper Antivirus and spam blocking Print servers maintenance Superb interpersonal skills. WORK HISTORY Network Supervisor, 03/1987 to 09/2016 Claro (Puerto Rico Telephone Co.) – Roosevelt Avenue 1513 Sixth Floor Guaynabo, PR Monitored all company-wide trouble ticket Session Borders Controllers, CS2000, C20, SONET Ring, IMS VoIP Switch, ATM Network's queues. Reviewed logs for all networking devices for unresolved abnormalities and problems. Communicated with vendors to resolve network outages and periods of reduced performance. Upgraded and expanded network systems and their components. Diagnosed system hardware and software problems using advanced root-cause analysis. Designed and implemented networks in collaboration with project engineers. Tested and evaluated hardwares to improve performance and usability. Documented all server and network problems and other unusual events in detail. Defined the database requirements for both the EMIS and RTS systems. Member of Dean Club Recipient of Summa Cum Laude Computational Science and Engineering coursework Software Process Improvement webinar SEI coursework CMMI coursework Process and Performance Improvement seminar Coursework in Service-Oriented Architecture Software Assurance and Product Lines coursework Java Programming SQL Database Project Management Network Architecture Software Design and Development Show less

  • Network Operations Supervisor

    Mar 1987 - Sept 2016

  • Retired

    Mar 1987 - Sept 2016

  • Retired

    Mar 1987 - Sept 2016
• 

  Keiser University

  Jul 2017 - now

  • Information Technology Professor

    Sept 2021 - now

  • Adjunct Professor

    Jul 2017 - now