Aisha Drew MPA, PHR, SHRM-CP

Experience

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  Fort Greene Council, Inc.

  Feb 2009 - Apr 2019

  HUMAN RESOURCES GENERALISTDirect all aspects of HR operations working with executive management to create HR policies and procedures, develop orientation, and conduct all training. Manage leave of absence programs and personnel records, candidate pre-screening and background checks, assisting in preparation of recruitment and handled all management and employee communications.  Serve as internal consultant providing staffing needs and projections, on the best course of action to fill open positions. Analyze programs staffing budget & variance reports to assess substitute/additional staffing to meet programmatic needs and to measure performance goals with financial resources given. Steer and manage complex employee relations issues, by conducting effective, thorough and objective investigations and the re-trainings of managers. Managed, design and facilitate on going staff development trainings. Developed a comprehensive training manual for the onboarding of new hires.  Assist executive management in evaluation of reports, decisions, and results of department in relation to established goals. Recommend to management new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed. Implemented internal assessment audit to find errors or inconsistencies at a programmatic level as to improve organizations overall assessment and vendex score by funding source.  Implemented modern time and attendance system. Verify and validate employee time and attendance to accurately process payroll transactions. Perform benefits administration to include enrollment, claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employee.  Establish trust with 17 managers through proactive solution development. Show less Assisted with day-to-day operations of the human resources department, assisting in all stages of the recruitment cycle, from responding to enquiries, arranging interviews, completing job offer paperwork and supporting successful staff induction. Processed new employees and administered enrollment of employee benefits. Conducted background checks and new hire orientation as well as preparing city/government required report information for agency audits. Maintained employee personnel files; secured and maintained employee medical information. Ensured compliance with federal and state regulations concerning employment. Updated open positions on organization’s website. Updated and interpreted organization policy and procedures. Designed and facilitate staff development trainings.  Worked with legal team to update employee handbook.  Answered employee questions and concerns regarding payroll and benefits. Perform benefits administration to include enrollment, claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employee.  Received, reviewed and processed payment for invoices submitted by various centers for payment and created journal entries. Processed provider stipends and food checks. Managed incoming calls from vendors, providers and centers regarding payment. Prepared employee files for audit assessments. Show less

  • Human Resource Generalist

    Aug 2011 - Apr 2019

  • Human Resource Assistant

    Feb 2009 - Aug 2011
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  Fort Greene Council, Inc.

  Nov 2017 - Apr 2019

  Regional Director

  Develop; implement management systems to meet contractual compliance with funding source.Prepare reports and analyzing and preparing response(s) recommendations on variances, problems issues evaluations and assessments.Direct oversight of 15 Programs; to include 13 Senior Centers, 3 Youth Programs and a Transportation Program within three different funding sources. Direct supervision of 15 Managers/Directors and two Transportation Coordinator.Coordinate budgetary and control procedures with Controller and other executive /administrative staff.Collaborate in the short term and long term planning of the Agency. Review monitor and implement compliance with contract levels across all programs.Cultivate, coordinate and implement staff development to improve staff performance. Approve personnel transfers and temporary assignments. Approve agency hires and or terminate managerial and line staff. Coordinate budgetary control procedure with controller and other executive staff. Meet with senior advisory boards and parent involved committees. Review, recommends and approves agency implements agency approved equipment and purchases for Programs. Collaborate short and long terms goals for the agency. Directly supervise and evaluate Program Managers, Program Directors and Program Coordinators.Organizes conduct monthly meeting with Managerial Staff.Provide technical assistance to staff, seniors to implement Agency policies and practices. Plans organize and facilitate monthly & weekly Program Manager and Program Assistant team meetings. Represents the agency at various functions and meeting and forums. Coordinates with the agency’s Food Service Coordinator to ensure compliance.Signs contracts as a representative of the agency assigned by the Executive Director.Meet with Senior Advisory Boards, and Parent Involved Committees. Recruit new staff, consultants, and volunteers.Attends various functions, meetings, and forums as requested by Executive Director/CEO. Show less

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  Federal Government

  Apr 2019 - now

  Employee Management Relations

  Provide guidance & clarify policy concerning leave & EMR actions for misconduct, deficient performance, time & attendance issues and employee grievances. Identify & define solutions to complex or challenging problems and recommend course of action. Written products include drafting of remedial, disciplinary, & adverse actions. Draft forms and supplemental guidance to assist customers while streamlining improved EMR services. Provide clear & concise consultation to supervisors to address complex EMR related concerns; clarify agency policy, procedures/processes & provide additional resources to address their concerns. Recommend/draft remedial & complex disciplinary proposal/decision letters.Conduct research & provide an authoritative interpretation of laws, regulations, & policy instructions; develops implementation strategies & guidance on appropriate course of action.Brief Chief of Staff, HR Director & Dep. Dir. on grievance appeals & adverse actions for decision. Rep. for the HR Dep. Director when issuing adverse actions for suspensions/removals & issuing administrative leave letters. Advise employees of rights/entitlements related to disciplinary actions, leave bank, FMLA, grievance, & reconsideration by providing avenues towards resolutions. Prog. Manager for FEPLA; clarify policy, review, process & approve request packages.Prog. Manager for Leave Sharing Program, provide technical advice & facilitate leave donations through payroll, resolve complex cases by researching agency policy, presents issues to the Board with course of action(s) beneficial to the employee, & ensures Leave Sharing Program policy criteria is followed.Process timely HR requests, HR Taskers, Admin. Leave Memos, Leave without pay cases; prepare Personnel Action Request (PAR) actions for suspension/return to duty actions.Facilitate Agency wide briefings on Leave Programs; trained supervisors in Art of Supervision by providing tools to perform job with confidence. Show less