Susan M. Bales

Experience

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  U.S. Immigration and Customs Enforcement (ICE)

  Aug 2009 - Feb 2013

  Immigration Enforcement Agent

  Department of Homeland Security (DHS)Responsible for enforcing the nation's immigration laws and ensuring the departure of all removable criminal aliens from the United States. Apprehended, transported, processed, and removed criminal aliens found in the nation's jails and prison custody both domestic and abroad. Active in local Fugitive Operations, Subject Matter Expert (SME) in Gang Classification Systems, Biometrics Coordinator/Classification, and Detainee Communications. Collateral Duties to include Compliance Officer, responsible for conducting inspections in accordance to the Performance Based National Detention Standards (PBNDS) at the Otay Mesa Detention Facility (ODF), Correctional Corporation of America (CCA) in preparation for year-round facility inspections. SME for Gang Classifications and Compliance Officer for Detention Count Control of Detainees. Internal communication audit of Alien to Deportation Officer, Biometrics Specialist, and Classification Control. Show less

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  Federal Investigative Services

  May 2016 - Aug 2019

  Special Agent

  Defense CounterIntelligence Security Agency (DCSA)National Background Investigations Bureau (NBIB)Federal Investigative Services (FIS)Deliver efficient and effective background investigations to ensure the integrity and trustworthiness of the Federal workforce for National Security and Public Trust. NBIB has the responsibility of conducting background investigations for over 100 Federal agencies – approximately 95 percent of the total background investigations government-wide. In addition, the NBIB provides investigative systems training and conducts oversight evaluations of other agencies to review compliance with Federal security regulations. Show less

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  U.S. Department of Homeland Security

  Aug 2019 - now

  Immigration Services Officer II

  United States Citizenship and Immigration Services (USCIS)Adjudicator of interviewing Forms I-130, I-485, N-400, I-751, N600k, etc... including subordinate forms to these adjudicative terms. Adjudicate immigration benefits and services such as the processing of applications, petitions, and registrations in pursuance to green card issuance and naturalization of the United States of America. Responsible to safeguard the national security and integrity of the United States immigration system. Show less