Sathish Ravi

Sathish Ravi

Project Engineer

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location of Sathish RaviTamil Nadu, India

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  • Timeline

  • About me

    Technical Support Engineer | Product Support | MCA

  • Education

    • Info Institute of Engineering

      2012 - 2015
      MCA - Master of Computer Applications Masters in Computer application
    • PSG College of Arts and Science

      2009 - 2012
      Bachelor of Computer applications Computer Science 6.0
  • Experience

    • Wipro

      Jun 2015 - Oct 2018
      Project Engineer

      L1 SCCM ADMIN

    • DXC Technology

      Nov 2018 - Feb 2022

      L2 SCCM ADMIN

      • Technical Support Professional

        Aug 2021 - Feb 2022
      • Associate Professional System Admin

        Nov 2018 - Jul 2021
    • Zoho

      Feb 2022 - now
      Technical Support Engineer

      Technical support engineer, taking care of Manage Engine’s Mobile Device ManagementResolving the End Customer issues over call/sessions, chatsTroubleshooting and test internally on new releases of the servers and agentsCo-ordinate with the engineering team for new feature request and enhancementsCollaborating with the migration team for Server migration to assist customers over the API processTicket handling

  • Licenses & Certifications

    • Advance Certification in Cloud Computing and DevOps

      Indian Institute of Technology, Roorkee
    • What Is Business Analysis?

      LinkedIn
      May 2024
      View certificate certificate