Andrey Ivanov

Experience

• 

  Vladivostok State University of Economics and Service

  Feb 2012 - Apr 2012

  End user support technician

  Computer diagnosis and repairConfiguring active networking hardware (Wi-Fi access points)User support

• 

  Ministry of Defense of the Russian Federation

  Nov 2013 - Aug 2014

  IT Technician

  Administering RHEL based (50 workplaces, 2 servers) infrastructure (deploying Dr.Web, configuring: bind, qmail)Administering Windows based (10 workplaces, 1 server) infrastructure (domain joining, managing GPO)IT infrastructure monitoring (servers, communication channels, network), incident processing and resolutionConfiguring active networking hardware (crypto routers, firewalls, managed switches)Support and management of special software (zLock, SecretNet)Writing various Bash scripts Show less

• 

  Arseniev State Museum of Primorsky region

  Aug 2014 - Sept 2015

  Head of software and hardware department

  Administering CentOS servers (configuring virtual network interfaces, backup with cron and rsync, daemons: bind, dhcpd, iptables, samba, squid, logrotate, apache, ntp)Administering windows based infrastructure (70 workplaces)Configuring active networking hardware (L3 switches, access points)Working with video observation system (Panasonic KX-TD1232)Administering website hosting (hosting migration, configuring backups)Working with multimedia equipmentDocumenting department processesPlanning IT infrastructure expansion, hardware purchasing Show less

• 

  Plesk

  Feb 2016 - Nov 2017

  Senior Technical Support Engineer

  Troubleshooting Windows services:- IIS web server- MailEnable mail server - Microsoft DNS, BIND DNS servers - MySQL, MS SQL database servers- Microsoft FTP ServerPowerShell and batch scriptingTroubleshooting Linux services:- nginx, Apache web servers- postfix, qmail mail servers (in conj. with Dovecot/Courier-IMAP)- BIND DNS server- MySQL, PostgreSQL database servers- ProFTPd FTP serverBash scriptingTroubleshooting networking issues (tcpdump, Wireshark)Troubleshooting web applications (PHP, ASP.NET)Troubleshooting server performanceWorking with Knowledge Base according to the KCS (Knowledge Centered Service) delivery methodologyCommunicating with development department, 3rd-party vendors, customers (calls handling) Show less

• 

  Центр финансовых технологий (ЦФТ, CFT)

  Nov 2017 - May 2018

  Senior Technical Support Engineer

  Working with Git repositoriesCreating Puppet manifestsCreating and optimizing Bash and Ruby scripts to parse huge log filesParsing huge volumes of data using regular expressionsDefining key metrics and creating Grafana dashboardsAdministering Oracle Solaris 11 (SunOS 5.11) serversCreating checks, triggers and notifications for ZabbixWriting and optimizing Oracle SQL queries for Oracle Database 11g/12c, studied SQL course for DevelopersWorking with ELK Stack (through cat API) Show less

• 

  Индивидуальный предприниматель

  May 2018 - now

  Automation Engineer