Sunil Clement PMP, CCS

Experience

• 

  Kamineni Hospitals

  Oct 2006 - Sept 2009

  Pharmacist

  ★★★★ Responsibilities ★★★★☛ Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs☛ Reviewed and evaluated orders for non-formulary to identify generic alternatives Assisted other pharmacy staff with drug inventory, purchasing and receiving☛ Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use☛ Managed drug and supply inventories☛ Maintained appropriate drug records and completed reports as necessary Educated patients on proper medication use☛ Dispensed and verified patient prescription orders, conducting necessary utilization reviews Show less

• 

  PI INTERNATIONAL GLOBAL SOLUTIONS PRIVATE LIMITED

  Sept 2009 - May 2011

  Junior Medical coder

  ★★★★ Responsibilities ★★★★☛ Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in medical records☛ Verified signatures and checked medical charts for accuracy and completion☛ Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records☛ Assisted in training new staff on medical record processing and filing procedures Researched and resolved medical record discrepancies

• 

  QBSS

  Nov 2011 - Jan 2014

  Senior Medical coder

  ★★★★ Responsibilities ★★★★☛ Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records☛ Reviewed patient charts to better understand health histories, diagnoses, and treatments Resourcefully used various coding books, procedure manuals, and on-line encoders☛ Applied official coding conventions and rules from American Medical Association and Centres for Medicare and Medicaid Services to assign diagnostic codes

• 

  Sutherland Healthcare Solutions

  Jan 2014 - Jan 2018

  ★★★★ Responsibilities ★★★★☛ Recruited and trained high-performing team members, maintaining optimized customer service☛ Led team of 15-20 employees through effective communication, coaching, training, and development☛ Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.☛ Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.☛ Coordinated team collaboration to share ideas and build best practices. Show less

  • Team Manager

    Sept 2016 - Jan 2018

  • Subject Matter Expert

    Jan 2014 - Sept 2016
• 

  R1 RCM

  Jan 2018 - now

  ★★★★ Highlights ★★★★☛ Spearheading a team of 7 Assistant Managers and 150+ Certified Medical Coders☛ Successfully recruited, hired, and mentored 100+ employees on business procedures, policies, duties, and customer care methods☛ Developing revenue streams and successfully penetrating new markets through the implementation of business plans★★★★ Responsibilities ★★★★☛ Fostering possibilities for personal development as well as preserving a safe, secure, and ethical work environment☛ Scrutinizing the strategic plans of the organization and creating departmental standards and goals to support the vision☛ Encouraging a positive environment with the aim of enhancing customer service and experiences☛ Recruiting, selecting, orienting, and training employees by maintaining staff☛ Paying attention to employee and customer issues and disputes to provide solutions and improve customer experience Show less ★★★★ Highlights ★★★★ ☛ Headed a team of 5 Assistant Managers and 100 Certified Medical Coders☛ Developed personal growth opportunities☛ Implemented process improvement to assist the business develop and expand, optimize operations for increased efficiency, and design organizational culture☛ Reduced turnaround time to introduce new methods, practices, and systems☛ Created a productive and friendly communication environment between the leadership of the organization and the unit personnel, which decreased misunderstandings and missed deadlines★★★★ Responsibilities ★★★★ ☛ Retained personnel through hiring, screening, onboarding, and training☛ Maintained a safe, secure, and legal work environment☛ Developed, implemented, and enhanced internal procedures to ensure responsiveness to customer requirements Show less ★★★★ Highlights ★★★★ ☛ Led a team of 44 Certified Coders☛ Developed, coordinated, and enforced systems, policies, procedures, and productivity standards☛ Enforced quality and customer service standards to ensure the provision of high-quality service☛ Actively identified trends and recommended system improvements★★★★ Responsibilities ★★★★☛ Examined and fixed issues related to quality and customer service☛ Provided guidance, counselling, and disciplinary action to staff members☛ Delivered a trend analysis of the coding platform, quality, process, and difficulties faced☛ Attended educational programs to stay up-to-date on professional & technical expertise☛ Planned, monitored, and appraised job results☛ Reviewed professional publications, established personal networks & benchmarked state-of-the-art practices☛ Participated in professional societies Show less ★★★★ Highlights ★★★★☛ Established a Pilot team of 25 certified coders☛ Coached, counselled, and disciplined employees☛ Built, organized, and implemented rules, guidelines, practices, and productivity benchmarks☛ Trained team members to improve responsibility and professional growth in the workplace☛ Evaluated employee performance & conveyed constructive feedback to improve skills★★★★ Responsibilities ★★★★☛ Retained personnel through hiring, screening, onboarding, and training☛ Maintained a safe, secure, and legal work environment Show less

  • Senior Operations Manager

    Jan 2024 - now

  • Operations Manager

    Jan 2021 - Dec 2023

  • Assistant Manager - 2

    Jul 2019 - Dec 2020

  • Assistant Manager 1

    Jan 2018 - Jun 2019