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Syamjith Venugopal

Syamjith Venugopal

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location of Syamjith VenugopalErnakulam, Kerala, India

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  • Timeline

  • Skills

    Hotel management
    Micros
    Restaurants
    Hospitality industry
    Banquets
    Pre opening
    Hospitality management
    Hotels
    Food and beverage
    Hospitality
    Powerpoint
    Teamwork
    Microsoft office
    Microsoft excel
    Food service
    Restaurant management
    Hotel booking
    Event management
    Rooms division
    Customer satisfaction
    Front office
    Resorts
    Fine dining
    Microsoft word
    Accounting
    Food safety
    Catering
    Opera
    Food
    Revenue analysis
    Customer service

  • About me

    Food & Beverage Operations Manager with over 15 years of experience in the hospitality industry specializing in Baverage management , Restaurant pre- opening , Coffee shop ,Weddings, Corporate and Social events. Worked at the restaurants both Speciality and all day dining for 7 years, 1 year at finance, 2 year at bar as Assistant manager, completed 3 years as Banquet manager / Convention centre Manager and 7 months are venue manager. Working as F&B manager from December 2018. I am a certified first aider (Indian red cross society) and certified Illy master barista. Excellent leadership, interpersonal and influential communication skills both written and verbal. Great customer service skills and proven ability to recognize and take corrective action with regards to guest service issues through an established presence on the banquet floor. Performs extremely well under pressure with little or no supervision with keen ability to meet deadlines maintaining highest standards of excellence.

  • Education

    • IIAS

      2005 - 2008
      Hotel management Hotel Managment

  • Experience

    • Starwood Hotels & Resorts Worldwide, Inc.

      Nov 2005 - Dec 2011

      I have worked as senior captain at Seafood speciality restaurant for a year and another one year at the coffee shop. I have worked as a captain at multi cuisine buffet restaurant in Le Meridien Kochi I have worked at the Multi cuisine buffet restaurant which was 140 cover.

      • Restaurant Senior captain

        Sept 2009 - Dec 2011

      • Captain

        Sept 2007 - Sept 2009

      • GSA

        Nov 2005 - Sept 2007

    • La Cigale Hotel, Doha

      Mar 2012 - Oct 2012
      Financial Assistant

      Worked in F&B cost control team. Responsible for taking inventory in bar , food , beverage and general stores. Generate verious reports like DRR, venue revenue report etc..

    • Radisson Blu

      Oct 2013 - Jul 2014
      Assistant Restaurant manager

      I have worked as assistant bar manager at Ava lounge.

    • Marriott International

      Aug 2014 - Nov 2018

      I worked at Le Meridien Kochi as Manager - Banquets (International Convention Centre).Directly responsible for managing and leading the daily operations of the banquet team in all aspects of the department by ensuring professional, friendly and high customer service standards are followed.Hire, train, coach and council all staff including supervisors, servers, bartenders and setup crew. Conduct scheduled departmental meetings.Liaise between multiple departments to ensure the success of every group function. Floor operations manager for all food and beverage functions including special events and weddings. Address all guests and staff concerns and react quickly to ensure all guests and staff are pleased to provide a great experience. Provide a great working environment and TEAM WORK !The halls at the world class International Convention Centre are variable in dimension and location offering the flexibility of multiple functioning.The 16 distinctive halls , fully fledged with conference facilities can be met with customization as per the specifications for corporate conferences , exhibitions with stalls , product launches , dealers meets , weddings, concert performances, formal board meetings and press conferences . 37300 ft2 air-conditioned banqueting area + 6000 ft2 non air- conditioned amphitheatre . Show less

      • Venue Manager

        May 2018 - Nov 2018

      • Manager - Banquets

        Apr 2015 - Apr 2018

      • Assistant manager - Food and Beverage

        Aug 2014 - Apr 2015

    • The Park Hotels

      Dec 2018 - Jun 2019
      Food and Beverage Manager

    • CGH Earth

      Jun 2019 - May 2022

      • Assistant General Manager

        Sept 2021 - May 2022

      • F&B Manager

        Jun 2019 - Sept 2021

    • IHG Hotels & Resorts

      May 2022 - Mar 2023
      Food and Beverage Manager

      Holiday Inn, Cochin

    • Marriott Hotels

      Mar 2023 - now
      Assistant Director of Food And Beverage

  • Licenses & Certifications

    • First aider

      Oct 2016

    • Master Barista

      Illy caffè North America, Inc.
      Jan 2016

    • Food safety Manager certification

      NSF International
      Feb 2018

  • Honors & Awards

    • Awarded to Syamjith Venugopal
      Trainer of the Year 2016 Le Meridien Kochi Jan 2017 Awarded as "Trainer of the year 2016"
    • Awarded to Syamjith Venugopal
      Team leader of the quarter Le Meridien Kochi Mar 2016 Awarded as the " Team leader of the quarter - January to March"
    • Awarded to Syamjith Venugopal
      Associate of the month - Nov 2008