Chadwick Lyles

Experience

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  Louisiana Tech University

  Sept 2007 - May 2014

  Instructor of English

  2007-2014 (as Instructor of English)- Taught a minimum of 3 English courses per academic quarter- Taught Freshman Composition I, Freshman Composition II, Technical Writing, and Scientific & Technical Presentations (2009-2014)- Served as a member of the Freshman Composition Textbook Committee- Served as a member of the Technical Writing Textbook Committee- Revised and edited the Technical Writing Course Packet for 5 consecutive years (2009-2013)- Taught at least 1 course during the Summer Quarter for 6 consecutive years (2008-2013)- Developed and taught an online course in Freshman Composition throughout employment as Instructor of English at Louisiana Tech University (2007-2014)2011-2014 (as Honors Technical Writing Instructor)- Taught Honors Technical Writing from Spring 2011 - Spring 2014- Focused on Job Application Materials preparation, Proposal Writing, Technical Report Drafting, along with Document, Information, and Graphic Design Show less

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  Brinks Home Security

  Jan 2015 - Jun 2018

  - Review current and in progress curricula for additional training opportunities and design improvements.- Determine the appropriate learning strategies to apply to training curriculum- Develop ILT, VILT, blended, and self-directed eLearning content for various departments- Design course and program marketing materials to promote career pathing and training initiatives within the company- Develop support and troubleshooting documentation for both customer and dealer facing processes- Manage the assigned blended learning module development for the curriculum redesign project of the Retention group's new hire training curriculum- Manage the eLearning project development for training modules that center on internal departmental training of new products and services- Serve as an administrator for the MONI U, LiveWatch University, and Authorized Dealer Network LMS sites Show less CURRICULUM DEVELOPMENT- Use the ADDIE design model to develop new hire and recurrent training curriculum.- Develop knowledge checks, evaluations, and assessments that align with Kirkpatrick's Four Levels of Evaluation- Develop training objectives and learning goals through research and direct observation of performance gaps among new hires and other employees, also through working with stakeholders, using Bloom's Taxonomy.- Develop storyboards and build eLearning content using Articulate Storyline (Articulate 360).CONTENT DEVELOPMENT- Design and write facilitator and participant guides, both for print publication and as interactive PDFs, for face-to-face training using Photoshop, Illustrator, InDesign, and Acrobat Professional.- Design and write troubleshooting guides, write procedure and process documentation, and design info guides when needed.- Design and write process and description material for the Dealer Care knowledgebase using MadCap Flare.- Use graphic design skills to design course completion certificates, evaluation and tracking materials for management, and other documentation cases as needed.PROJECT MANAGEMENT- Develop training content using Agile Project Management methodology and Scrum framework. Show less

  • Sr. Instructional Designer

    Dec 2017 - Jun 2018

  • Instructional Designer

    Jan 2015 - Dec 2017
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  Samsung Electronics America (c/o Atterro, Inc.)

  Jun 2018 - May 2020

  Instructional Designer

  - Design creative and engaging instructor-led (ILT), virtual instructor-led (VILT), blended learning, and eLearning solutions- Design and write (develop) support materials, job aids, troubleshooting guides, documentation templates, and interactive PDFs- Design and develop training using ADDIE, Rapid Content Development (RCD) and Agile methodologies- Craft communications and marketing for courses- Contribute to building and sustaining the Samsung learning culture- Lead all facets of curriculum development including program management, needs assessment, design and development, and working with facilitators to ensure successful implementation within HR training environment- Translate complex concepts and practices in simplified, easy to understand language- Conduct needs, audience, and gap analyses for systems training, ILT, and eLearning courses- Consult with business leaders to strategize and manage training needs- Collaborate with subject-matter experts on content and project requirements- Manage instructional projects from concept to delivery, including project planning, resource management, budget management, and needing facilitation- Conduct user testing and feedback review sessions Show less

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  Humana

  Sept 2020 - now

  Learning Systems Professional 2