Benjamin S.

Experience

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  Norfolk Public Schools

  Apr 2006 - Jun 2010

  Functions as a network engineer for Norfolk Public Schools. The District consists of sixty one different sites, locally managed by 25 engineers.-Manage network accounts, implement workstation policies, and create applications packages for more efficient and less time consuming installation or execution of software.-Responsible for multiple site workstations, laptops, printers and other network and technology devices as well as the upkeep and repair.-Served as an advisor between staff and technical needs. These duties include recommending upgrades on current technology, suggesting new technology, and outline the benefits and/or drawbacks of any purchase. Show less

  • Network Engineer

    Nov 2007 - Jun 2010

  • PC Technician

    Apr 2006 - Nov 2007
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  Bon Secours

  Jan 2011 - Aug 2019

  Responsibilities include the continuity, compatibility, and OS level security of all desktops and servers under the control of Bon Secours Virginia IT. Collaborate with BSHSI-wide IS resources to assist the development of best practices for server/systems integrity .-Works in conjunction with the System Engineers on the development and design, builds, tests, and deploys server template standards for all areas within Bon Secours Virginia using a combination of MS GPO and other software testing and deployment tools.-Perform system administrator functions in Active Directory for BSV users, computers, and servers. -Work to include but not limited to user and computer creation/policies, MS Exchange administration, and DHCP scope configuration.-Provide backup and restore services, leveraging Symantec Netbackup, for all BSV IS systems. Show less Functions as one of the primary contacts between the Information Services department and the Bon Secours Virginia (BSV) local system customers on matters involving network and technology related problems and/or requests. This position includes all of the duties and responsibilities of an IT Support Specialist with the addition of:-Serves as a tier 3 to IT Desktop Specialist and acts as liaison with Network Engineers, System Administrators and Telecommunication Engineers.-The Senior IT Desktop Specialist will be expected to research issues, escalate and route IT related tasks to the appropriate teams.-Works with a high degree of independence and serves as a productive team member on projects and may serve as project lead. Show less Functions as one of the primary contacts between the Information Services department and the Bon Secours Virginia (BSV) local system customers on matters involving network and technology related problems and/or requests.-Provides service as defined in the BSHSI Service Level Agreement and demonstrates collaborative relationships with internal and external customers.-Communicates with customers throughout the troubleshooting process or outage scenario until issue has been resolved using available methods such as ticketing system, email and phone.-Maintains accurate documentation for all devices consistent with BSHSI documentation policies including Standard Operating Procedures (SOPs), Asset Tracking and service ticketing systems.-Analyzes and resolves network hardware and software problems in a timely and accurate manner in accordance with the BSHSI Service Level Agreement. Show less

  • Systems Administrator

    Nov 2015 - Aug 2019

  • Senior IT Support Technician

    Oct 2014 - Nov 2015

  • IT Support Technician

    Jan 2011 - Oct 2014
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  Bon Secours Mercy Health

  Apr 2019 - Oct 2019

  Citrix Engineer

  -Perform tasks related to the operation, servicing, troubleshooting, deployment and administration of Citrix XenApp 6.x, 7.x and Citrix XenDesktop 7.x technologies.-Windows server and desktop optimizations for virtualized applications and desktops through citrix and group policies.-Assist, as requested, with the evaluation of technical solutions based on requirements, ranging from group to enterprise wide deployments

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  Layer 9 IT

  Oct 2019 - Mar 2020

  Senior System Engineer

  -Architect and administer azure full and hybrid cloud environments-Network and firewall configuration and troubleshooting which include but not limited to; VLAN, site to site VPNs, client appliance VPN configurations, NAT. routing, access rules, and access point configuration.-Office 365 security standards including DLP, Intune, and exchange to cloud migrations-Windows server active directory domain deployment, configuration and troubleshooting-Consultation to improve the environment and security stance.-Implement SEIM and ERD solutions as well as vulnerability scans and assessments-General security vulnerability remediation and standardization.-Active Directory configuration, troubleshooting, and group policy. Show less

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  Dukahn

  Feb 2020 - now

  Consultant

  -Enhancing cloud and mobile security measures.-Conducting security audits and investigations.-Reporting on security governance and compliance.-Developing and implementing security strategies and policies.-Conducting security assessments and risk analysis.

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  Endurance IT Services

  Mar 2020 - Oct 2021

  Senior Information Technology Engineer (Security)

  -Architect and administer azure full and hybrid cloud environments-Network and firewall configuration and troubleshooting which include but not limited to; VLAN, site to site VPNs, client appliance VPN configurations, NAT. routing, access rules, and access point configuration.-Office 365 security standards including DLP, Intune, and exchange to cloud migrations-Windows server active directory domain deployment, configuration and troubleshooting-Consultation to improve the environment and security stance.-Implement SEIM and ERD solutions as well as vulnerability scans and assessments-General security vulnerability remediation and standardization.-Active Directory configuration, troubleshooting, and group policy. Show less

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  Private Fintech Company

  Oct 2021 - now

  Director Information Security and Infrastructure

  -Organizational architecture and security of multi-cloud and on-premises environments.-Develop and maintain regulatory compliance in regards to SOC Type 2, PCI-DSS, CIS and other industry standard compliance measures in relation to information security.-Direct and maintain overall company direction in regards to IT security and security in the cloud related to internal and vendor surfaces.-Business continuity/disaster recovery planning, incident response table-top, and information technology policy governance.-Provide secure and process solutions for various organizational needs. Show less

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  Spring Oaks Capital, LLC

  Oct 2021 - now

  Contractor