Kobus Earle

Experience

• 

  Absa Group

  Dec 2005 - Apr 2006

  Bank Teller

  Handling of Cash, Checks, Debit Orders, Stop Orders

• 

  FNB South Africa

  May 2006 - Feb 2007

  Call Center Representative

  Telephone Banking Transactional: Transactions form one account to another Telephone Banking Enquiries on all banking info/enquiries

• 

  Lawcredit (Pty) Ltd

  Jun 2007 - Jun 2015

  Troubleshoot errors (IT Tech) Maintain, support and existing workflow applications: a. Maintain changes to business processes within the correct change management procedures, and update live systems as required; b. Participate in new business process specifications, testing thereof, training of other users, and support of systems once live; c. Configure, maintain and install software application; d. Monitor databases, servers, processes and applications; Field and service support emails and calls from users both internal and external, escalation of problems to the relevant technical experts that may be internal or external to the company; Liaise with internal support staff in terms off problem resolution and corrective action. Show less

  • Information Technology Support Technician

    Jun 2010 - Jun 2015

  • Data Entry Clerk

    Jun 2007 - Jun 2010
• 

  E4 Strategic.

  Jun 2015 - now

  Responsible for the day-to-day operations of the organisation’s client application platform, which includes installation, configuration, upgrade, decommissioning, administration, monitoring and maintenance of operating system and applications. The application environment includes but is not limited to Web servers, Applications servers, backend client connectivity for file transfer and communication of various types. All the afore mentioned is in support of business processing requirements and operating and service level agreements and in accordance with established routines. Performs software installations and upgrades to both applications and operating systems. Provide 3rd level support to other System Administrators. Maintain relationship with internal developers and 3rd party suppliers. Show less Provision/decommission, maintain, monitor and troubleshoot existing and new application environments.Regularly engage with internal development teams and problem management to remediate issues identified on application environments within the organisations service level standards.On occasion engage with clients to remediate backend connectivity issues.Perform regular server patching on the above-mentioned environments to ensure optimal performance of server backends.Investigate and mitigate all risks identified within the environments to ensure the organisations electronic security standards and policies are adhered to.Perform regular application rollouts/updates based on internal business requirements.Design and maintain Release Manager application deployment templates for applications deployment to the various environments.Escalate all Infrastructure and Database issues identified to the internal Network Administration and Database Administration teams. Drive resolutions through these teams.Perform annual resource planning exercise to ensure resource availability for the next financial year.Maintain documented records of application layout.Provide 3rd level support to other System Administrators.Principal Responsibilities and Proficiencies:Proficiently install, administer, maintain, upgrade and decommission the following services to assist in the management for the above-mentioned environments.IIS Management, .Net application configuration, Windows Services Management, Windows Event Logs, Application Event logs (inhouse), System Centre Operations Manager, System Centre Configuration Manager, Microsoft Release Management, Microsoft Team Foundation Server, Backup Applications Management, etc.An understanding of IP Routing, NLB, TCPIP, NAT, IPSEC, MPLS, QOS, FDDI, Server Room Environmental Standards, etc. Show less Monitors applications Publishes new and updated software versions of internal and third party application Monitoring and Reporting: Monitors and reports on server activity Monitors access requests ensuring that the times specified are applied to the user accounts Monitors and reports on backups Implement and setup new software and production systems Logs calls for server issues to be resolved by Network Server team Design and Implement SCOM reports Database monitoring and first line support Run Database scripts on internal, UAT and production supplied by DBA’s and DEVS. Show less

  • Technical Lead - Systems Admin

    Nov 2021 - now

  • Team Lead -Systems Admin

    Oct 2020 - Dec 2021

  • Senior Systems Administrator

    Jun 2018 - Oct 2020

  • Junior Systems Administrator

    Jun 2015 - Jun 2018