Experience

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  Al-shiha communications (shicom)

  Jun 1994 - Oct 1995

  Customer support engineer

  Responsibilities:Installation, troubleshooting and administration of Novell NetWare 3.xx and 4.xx Networks.Installation and administration of Pay Phones network management system (PNMS) and maintaining remotely the Pay Phone Network. Generating pay phone error reports and clearing of the same. Remotely downloading the system program, setting tariffs table, time, local calling area, country codes, etc. Giving technical support to the sales personnel and giving training to the technicians of distributors.Installing PC hardware and office standard software, install and support popular client/server based software such as Microsoft Office, Lotus Notes.Administration and supporting the in house Novell Network of 50+ nodes.Maintaining system integrity of networks performed routine system backups/restores.Monitored network performance. Show less

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  Zuhair fayez partnership

  Nov 1995 - Sept 2016

  ZFP-IT is a leading information technology (IT) consulting company based in Saudi Arabia that has been providing a wide range of IT solutions for both the private and government organizations in the Kingdom, since 1989. Responsible for delivering projects against agreed scope, budget, schedule and customer expectations. Major areas of projects delivered are as follows: Expansion and implementation of campus network infrastructure including communication for special systems for runways.Server upgrades and SAN upgrades to meet the business and application needs.Server consolidation reducing the total number of servers by merging the workload onto fewer servers for cost savings and DC optimization.DC consolidation and implementation of capacity-on-demand infrastructure.LAN/WAN backbone upgrades as well as expansion and implementation of Wi-Fi and VoIP network.Implemented Airport special systems including flight information display system (FIDS), Commo use terminal equipment (CUTE), baggage reconciliation system (BRS).Video surveillance system (VSS), security access control (SAC), master clock and communication for air navigation special systems for runways.Accountable for approvals and inputs into design. Portal development. Show less Accountable for deployment and support of Management information systems (MIS) Department. Site planning, Designing and installation of Local Area Networks. Consisting 50+ Windows 2000 & NT servers and Novell Netware, and around 1000+ Workstations Network. Consultation and implementation of groupware software like Lotus Notes and MS Exchange 2003 /2007. Responsibilities included:• Installation and support of Microsoft Windows Servers and workstations.• Manage disk resources, providing security, creating and sharing resources, implementing permissions and security.• Monitor performance of various network devices functions by using Performance Monitor.• Establish disaster recovery options, designed back up strategies to virtually eliminate the possibility of data lost due to equipment or power failure.• Plan and implement security in Lotus Notes groupware network installation, including certification, authentication, passwords, server access, and levels of database access.• Provided technical support for the site offices all over the country. Provide second level troubleshooting assistance to the Customer Support Division (Help Desk). Show less

  • Senior Project Manager / Program Manager

    Dec 1999 - Sept 2016

  • PM, IT and Networks Operations

    Nov 1995 - Nov 1999