
Sheri Carter
General Manager

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About me
Corporate Human Resource Manager
Education

WSSU
2009 - 2011Bachelor's degree Interdisciplinary Studies with a concentration in business
Experience

Costco Wholesale
Jan 1997 - Jan 2007General Manager* Implemented comprehensive corporate training program for managers & supervisors* Expertly taught & led management classes; Spearheaded program roll out to all stores* Collaboratively worked with executive leaders to provide insightful feedback for improvements as needed * Actively participated on employee self-evaluation panel; Created highly effective company policies for closing stores

Lowes Foods
Jan 2007 - Jun 2013General Manager* Directed operations for [2] separate stores, including all areas of HR, merchandising, and risk management * Achieved #1 ranking for best P&L division-wide [3] consecutive years & realized highest audit and lowest inventory metrics in store history; Awarded both gold & platinum status award for increased sales and profit* Boosted employee morale by 50 points in 1st year of tenure & secured the highest division-wide by 2nd year* Successfully maintained overtime at .03% of sales via processing of lowest payroll percentage division-wide * Proactively participated in United Way initiatives: 3x award recipient for outstanding community involvement* Transformed under-performing store into one of profit by achieving metrics & increasing sales by $6000 p/week* Demonstrated exceptional leadership by skillfully conducting district-wide HR investigations as needed Show less

Sears Outlet Stores, LLC
Nov 2013 - Nov 2014Store Manager* Drove all functional areas of successful retail business operations, including sales & marketing, HR, P&L, training, merchandising, forecasting, loss prevention, etc. resulting in achieving #1 leasing out of 300+ stores* Exceeded sales and profit goals to acquire premiere store status across [4] consecutive quarters

Big Lots Stores
Dec 2014 - May 2017General Manager* Integral in overall simultaneous management of multiple store operations & assisted district leaders with various store initiatives to ensure increased profits* Managed human resource functions, payroll, P&L, sales & promotions* Developed high-quality management leaders through exceptional coaching & training, as well as through strategic implementation of new hiring software * Evaluated operational efficiencies and supported efforts to enhance productivity within logistics; Utilized technical acumen & creative problem solving to troubleshoot issues* Performed employee evaluations for assistant managers & coached/mentored as needed to achieve optimized results Show less

Michaels
May 2017 - Apr 2019General Manager* Excel in driving overall store operations from effective human resource management, to strategic sales, accurate finance management, to comprehensive staff training and personnel development* Actively direct employee recruitment efforts to create a strong, high-performance team; Conduct onboarding, training, and management, including disciplinary actions, investigations, terminations, & promotions* Accurately maintain all payroll and personnel records; Develop forecasts for sales, payroll, and short- and long-term expenses to ensure continued profitability * Ensure consistent application & understanding of key performance metrics for high-level productivity through effective store & personnel training to achieve ambitious goals through positive team engagement * Increased employee engagement score by 8 points by establishing strong rapport via clear communication & proactive response; Grew sales 8% over previous year to achieve highest district profit Show less

The Budd Group
Jul 2019 - Dec 2021Regional Operations and HR/Recruiting ManagerManages and recruits for a staff of over 800 employees maintaining less than a 2% vacancy rate. Manages and monitors HRIS system counters, responds to unemployment claims, manages FMLA, all change forms for front line employees, safety initiatives, recruiting and hiring. Review payroll, supplies, and maintenance. Work with management team in training/advising on HR, recruiting and employee retention related topics

Covanta
Dec 2021 - nowCorporate Human Resources Manager
Licenses & Certifications

Professional in Human Resources (PHR)
HR Certification Institute - HRCIDec 2018
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