Experience

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  Third rail bar and restaurant

  Jan 2007 - Jan 2011

  Kitchen employee
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  Reading eagle company

  Jun 2010 - Aug 2010

  Production and distribution
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  Pennsylvania state police

  Jun 2011 - Aug 2011

  Internship

  - Obtained a summer internship consisting of 120 credit-hours with the Pennsylvania State Police.- Worked alongside troopers in a variety of departments including Patrol, Investigations, and primarily the Forensic Services Unit (FSU). - Gained a wealth of knowledge and insight into the criminal justice community which helped solidify my choice of obtaining a position in the field.

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  Redner's markets

  Jul 2012 - May 2014

  Loss prevention agent

  - Maintain a professional working relationship with all Redner’s employees and customers.- Actively encourage other employees to be observant for potential losses. - Understand fully both Civil and Criminal Laws as well as any Local Requirements set by the Police or District Justice.- Investigate all internal incidents of theft, cashier shortages, receiver shortages, or any \other losses that will effect company shrink. - Travel to all stores within an assigned distance of their residence.- Maintain the highest level of confidentiality for all cases being currently investigated or cases investigated in the past. - Prepare and maintain accurate reports on incidents in which you are involved. - Contact Director of Security and Loss Prevention or other LP Agents if question arise. - Prevent or apprehend individuals who commit acts of theft, and immediately notify the authorities. - Represent Redner’s Markets in a professional manner and set an example for all associates to follow at all times. - Abide and enforce all company policies. Show less

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  Metro bank

  May 2014 - Sept 2015

  - Prevent and minimize loss to Metro Bank and its customers by reviewing and monitoring suspicious checks and accounts to identify loss exposure. - Research and verify funds on items deposited at any Metro Bank location. - Investigate suspicious transactions and persons that may negatively impact the bank. - Review and provide basic analysis of the daily suspect deposit reports and checks.- Support management team, ensuring regular reports are completed on time.- Assist stores with check verification requests prior to deposit.- Provide efficient and professional customer service to both internal and external customers.- Communicate with law enforcement. Show less

  • Investigator

    Feb 2015 - Sept 2015

  • Fraud Analyst

    May 2014 - Jan 2015
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  Redner's markets

  Sept 2015 - Feb 2018

  - Develop and implement procedures for minimizing the loss of merchandise and monetary/company assets.- Train and manage Loss Prevention Agents within the department.- Conduct and/or assist in investigations regarding shopper and/or associate theft, dishonesty, or violation of procedures.- Work closely with Law Enforcement regarding investigations involving internal and external shoplifters and thefts.- Perform store safety inspections and audits in compliance with company policy and the Risk Management Department. Show less - Maintain a professional working relationship with all Redner’s employees and customers.- Actively encourage other employees to be observant for potential losses. - Understand fully both Civil and Criminal Laws as well as any Local Requirements set by the Police or District Justice.- Investigate all internal incidents of theft, cashier shortages, receiver shortages, or any other losses that will effect company shrink. - Travel to all stores within an assigned distance of their residence.- Maintain the highest level of confidentiality for all cases being currently investigated or cases investigated in the past. - Prepare and maintain accurate reports on incidents in which you are involved. - Contact Director of Security and Loss Prevention or other LP Agents if question arise. - Prevent or apprehend individuals who commit acts of theft, and immediately notify the authorities. - Represent Redner’s Markets in a professional manner and set an example for all associates to follow at all times. - Abide and enforce all company policies. Show less

  • Area Loss Prevention Manager

    Jul 2016 - Feb 2018

  • Regional Loss Prevention Agent

    Sept 2015 - Jul 2016
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  Target

  Feb 2018 - Sept 2019

  Executive team lead assets protection

  PRIMARY FUNCTIONLead a team that delivers the AP mission statement.MAXIMIZE SAFENESS• Ensure TPS is professional and is creating a Safeness Culture.• Create a Safeness Culture by ensuring all team members are up-to-date on training requirements.• Ensure all teams adhere to premise and perimeter safeness programs such as pre-opening and post-closing controls.• Respond to all safeness incidents and developing and implementing solution to safeness concerns.• Supervise the team to ensure all equipment is deployed and functioning properly.MINIMIZE THEFT AND FRAUD• Identify, investigate and resolve internal and external cases.• Ensure store and AP teams are focused on impacting shortage in the Electronics and Entertainment departments.• Utilize all reports, intelligence data and equipment to focus investigative efforts and develop and implement solutions to investigative issues.• Manage staffing to allocated budget.CULTIVATE PARTNERSHIPS• Build strong partnerships with law enforcement and community agencies to minimize or mitigate potential safeness incidents.• Share intelligence data with local stores, investigations, supply chain and law enforcement to close cases.• Manage all team members to ensure they adopt AP mission, expanding the reach of the AP team.DEVELOP A GREAT TEAM• Supervise and direct the day-to-day operations of the AP team.• Select, develop and retain great teams.• Demonstrate leadership by providing honest feedback, coaching, mentoring and recognition.• Provide a clean and safe shopping and working environment for guests and team members.• Participate in new team member orientation. Show less

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  Travelers

  Sept 2019 - now

  Unit Manager for the Property Resolution Department Large loss adjuster for both personal and commercial complex property claims

  • Unit Manager - Property Resolution

    Aug 2024 - now

  • Technical Specialist

    Jan 2024 - Aug 2024

  • Senior Claims Representative - Outside Property

    Jan 2023 - Jan 2024

  • Claim Professional

    Sept 2019 - Apr 2023