Alia Makady

Experience

• 

  American University in Cairo

  Jan 2015 - Jun 2015

  Research and Teaching Assistant
• 

  Egyptian Center for Economic Studies

  Jan 2015 - Jan 2015

  CRCO
• 

  Save the Children International

  Feb 2016 - May 2016

  Volunteer, Juvenile Justice Project
• 

  Out of z box - The Storytellers

  May 2016 - Jul 2019

  Global Business Unit Project Leader

  • Leading diverse Internal Communications consulting projects across MENA, GCC & EU regions with some of the leading multinational companies globally.• Planning multiple c-suite strategy workshops of companies in the MENA region. • Leading the launch of new products to the distributers of FMCG companies globally. Managing the supplier engagement programs, assisting in effective evaluation and communications with key stakeholders.

• 

  Dell Technologies

  Jul 2019 - now

  Business Relations Manager, NatWest Group Bank:• Leading the Cisco migration workstream, orchestrating the planning, communication, and closure of server and application migrations while Managing governance and customer satisfaction communications for impacted initiatives.• Facilitating communication between technical resources, program stakeholders, and customers to address challenges, risks, and mitigations. Celebrating program achievements through newsletter communications with customers and internal stakeholders.Project/Program Manager:• Oversaw end-to-end delivery of Dell Technologies advisory consulting services, focusing on Cyber Recovery, Azure Cloud, and pro-consult services.• Managed the deployment of Cyber Recovery Solutions workshops, including design and implementation for customers in the CMETA Region.• Led a successful Proof of Concept engagement, utilizing edge IoT and Machine Learning solutions on AZURE Stack HCI.• Currently leading efforts to grow consulting business in the AMER Region, targeting large-scale projects and leveraging the expertise of consultants within Dell Cairo business. Show less • Leading the implementation of strategic programs derived from Global Presales Strategy by establishing the delivery road map as well as managing its execution.• Introduced a comprehensive solution for managing Dell’s POC (Proof of concept) programs. The established methodology including monitoring tools, root cause analysis, established KPIs and offered real time support. •Owning SPS Team communication in terms of managing and leading large-scale meetings and workshops for stakeholders ranging from VPs to team’s associate. • Owning the continues improvement process of increasing efficiency for the global SPS community. Continuously working on leveraging existing tools, seamless reporting initiatives and automating tasks. Show less • Managing standard and customized projects offerings of installs, Tech Refresh, upgrades, and migration with multiple accounts. • Dedicated Project Manager for large Dell accounts such as Salesforce, Jaguar Land Rover and BNP Paribas based in the UK. • Managing projects scope, planning, resourcing, and staffing, incident mitigation and escalation management.• Handling stakeholder and customer management, with respect to delivery expectations, timelines, and incident management. • Leading the Change Admin Board for the UK Team, both locally and RDC. Show less

  • Advisor – Program/Project Manager – Consulting, Global Professional Services

    Dec 2022 - now

  • Advisor – Program/Project Manager – Presales PMO

    Jul 2021 - May 2023

  • Senior Analyst – Project Manager – UK RDC

    Jul 2019 - Jul 2021