Alex Stapleton

Experience

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  Sears Holdings Corporation

  Nov 2006 - Dec 2015

  Warehouse Operations Manager

  • Oversee warehouse operations while exceeding company standards• Lead and direct staff to promote a positive and inclusive culture• Create weekly schedule in a timely manner• Enter and retrieve computer data ensuring proper warehouse documentation• Generating positive guest relations through face to face encounters• Unload and stock all merchandise while going above and beyond expectations• Maintain the overall effectiveness and cleanliness of the warehouse

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  Prairie Telecom Services

  Apr 2012 - Dec 2016

  Field Manager

  • Ability to read and understand schematics• Oversee operations consistent of a directional boring team while superseding expectations• Ensure that daily truck safety inspections were performed, and all mechanical issue were reconciled • Direct and operate the JT 922 Directional boring Drill delivering optimal performance• Maintain a working knowledge of the JT 922 and its routine maintenance• Attend and contribute to quarterly meetings providing information on the latest safety standards• Facilitate positive customer relations by reconciling client reproaches at the lowest level Show less

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  Verizon Wireless Premium Retailer TCC

  Dec 2015 - Jun 2016

  Store Manager

  • Oversee all store operations while achieving target goals• Update telephone plans as requested by guests• Facilitate a progressive and positive work environment• Enter and retrieve computer data• Oversee cash management process• Report monthly inventory

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  Town of Normal, IL

  May 2017 - Aug 2017

  SAT Coordinator

  • Facilitate and instruct the SAT practice test with enthusiasm and interest• Communicate goals and opportunities to each student• Promote positive relations with student’s and student’s parent’s by keeping them informed of their latest test scores while recommending methods of new study habits

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  DESTIHL Holdings

  Jul 2017 - Jan 2019

  Bartender/Server

  • Build and maintain guest relations• Answer all incoming phone calls• Process all orders via point of sale

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  Executive Edge

  Jul 2018 - Jun 2019

  Safety Technician

  • Manage the safety of the clientele utilizing the “Above and Beyond”• Mitigate for risk by maintaining daily safety walks• Build on client relationships by interacting with each individual

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  Iron Coyote Challenge Park

  Jun 2019 - Jul 2020

  Assistant General Manager

  • Built and provided development and corrective action plans as necessary• Monitored inventory and reported any needs to the general manager• Responded to and resolved guest complaints and comments as needed • Coordinated employees and supervised and lead lower-level managers while exceeding goals• Provided/executed suggestions for business growth while going above company standards• Suggest and implement ideas for increasing revenue• Propose improvements for employee engagement at weekly meetings• Attend and conduct meetings, trainings, seminars and conferences• Built and lead orientations and training programs• Demonstrated excellent organizational and time management skills by leading the staff• Followed up with guest emails, compliments, and complaints• Oversees the cash management process and its seamlessness• Ensures the overall cleanliness of Iron Coyote by building and overseeing daily inspections Show less

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  DISCOVER YOSEMITE INC

  Jul 2020 - Sept 2020

  Private Tour Guide

  • Facilitate full day and half day tours of Yosemite National Park• Ensure guest safety• Express a full working knowledge of Yosemite and all its attributes• Supporting guest needs during the tour • Conduct pre and post tour truck inspections• Fill out and file all appropriate paperwork• Communicate guests needs to upper management

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  United Aluminum

  Oct 2020 - now

  Assistant Manager