Experience

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  Lg electronics

  Feb 2012 - May 2013

  Qa & automation engineer

  Writing scripts to automatically test GSM/3G/LTE handsets remotely on devices in MEA countries before launching the handset to the market. Trouble shooting and analysis of defects in mobile software.

• 

  Zain jordan

  May 2013 - now

  Collecting and analyzing statistics and performance reports related to all network elements, monitoring and controlling functions performance against KPIs and KQIs, reporting deviations and recommending corrective and development plans and programs. Providing marketing function with related network information and statistics required to understand market trends and customer behavior, as well as providing recommendations on new services or updating existing ones. Preparing comprehensive periodic reports conveying analysis results related to Network’s performance. Show less Maintaining and analysing core network performance, conducting troubleshooting and problem solving activities, and carrying-out preventive maintenance; ensuring maximum network stability and service availability. As well as implementing network expansion and improvement projects, contributing in setting and executing core network element’s designs and following-up on vendors; in order to introduce new technologies and fulfil business needs and market demand forecast. In addition to handling national and international traffic and implementing roaming services. Show less

  • Senior Network Performance Analyst

    Mar 2020 - now

  • Core Network Engineer

    May 2013 - Mar 2020