Experience

• 

  Atu duty free

  Jun 2012 - Mar 2023

  • Contacting potential clients to establish rapport and arrange meetings.• Planning and overseeing new marketing initiatives.• Researching organizations and individuals to find new opportunities.• Increasing the value of current customers while attracting new ones.• Finding and developing new markets and improving sales.• Attending conferences, meetings, and industry events.• Developing quotes and proposals for clients.• Developing goals for the development team and business growth and ensuring they are met.• Responsible for all construction process.• Manage all-new project, subcontractors and new retail areas in the Airport. Show less • Overseeing the annual IT budget and ensuring cost-effectiveness.• Monitoring daily operations, including server hardware, software, and operating systems.• Coordinating technology installations, upgrades, and maintenance.• Selecting and purchasing new and replacement hardware and software, when necessary.• Testing, troubleshooting, and modifying information systems so that they operate effectively.• Generating performance reports for operating systems.• Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations.• Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures.• Remaining up to date with advances in technology and industry best practices.• Provide primary training during implementation and reporting to upper managments.• Prepared reports, charts, and graphs which detailed volume and revenue and presented finding to all levels of management.• Manage, analyze and configure SAP sales distribution module for Software Company with annual sales of €7M. Provided technical support and follow-up to SAP user community to ensure timely and profitable use of ERP system. Show less • Monitoring and maintaining computer systems and networks.• Talking staff through a series of actions, either face-to-face or over the telephone. • Help set up systems or resolve issues.• Setting up new users' accounts and profiles and dealing with password issues.• Updating and monitoring IT user accounts.• Providing technical support over the phone to all IT users.• Using Windows Server Update Services (WSUS)• Provide troubleshooting and configuration support for client desktop and networking environment.• Network Management with WhatsUp Gold.• Diagnosing and resolving a wide range of technical issues over the phone.• Configuring and managing backup & restore procedures.• Responsible for hardware and software installation, maintenance and repair.• Managing and monitoring of backups in multiple locations.• Provide technical support to the various services and support to different users• Developing & maintaining the company IT systems, software and databases.• Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.• Deploying new hardware, server backups & evaluating new software & security risks.• Recording and actioning faults as reported on PC’s, servers, laptops and mobile.• Creating and maintaining email profiles for users.• Knowledgeable of power tools and most hand tools.• Familiar with some basic computer programs.• Performed diagnostic testing on PC equipment and ensured printers were up and running at all times.• Resolved Windows and Internet Explorer issues on desktop and laptop.• Identified and removed computer viruses and malware and provided major repairs in accordance with outside vendors.• Performed wiring and daily maintenance of internal computer systems.• Resolved Windows related issues, Internet Explorer issues and other PC software related issues.• Monitored and troubleshot LAN. Show less • Updating and monitoring IT user accounts.• Working on Active Directory accounts, the configuration of Mobile & laptops & PCs.• Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.• Configuring and managing backup & restore procedures.• Responsible for diagnosing & resolving hardware, software & end-users problems.• Updating support documentation.• Maintaining documentation of changes regarding users, functions & systems.• Developing & maintaining the company IT systems, software and databases.• Responsible for hardware and software installation, maintenance and repair.• Managing the internal & hosted network infrastructure including firewalls, servers, switches, telephony and access point...• Maintaining up to date Antivirus levels on all machines company. Show less • Tests the compatibility of new programs with existing programs.• Evaluates expansions or enhancements to systems by testing the capacity of computers.• Gathers data, evaluates options and recommends courses of action when working to achieve an objective.• Tests new programs compare programs and make modifications in order to improve systems.• Evaluates any software that is supplied by a third-party vendor by testing compatibility with existing hardware and software.• Loads software into a computer and executes necessary commands for testing it.• Establishes hardware connections and executes necessary commands for testing it.• Trains users, answers questions and interprets instructions in order to ensure that end-users are familiar with how hardware and software works.• Tests computer components to maximize capability. Show less • Set up hardware, install and configure software and drivers.• Maintain and repair technological equipment (e.g. routers) or peripheral devices.• Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)• Manage security options and software in computers and networks to maintain privacy and protection from attacks.• Perform regular upgrades to ensure systems remain updated.• Troubleshoot system failures or bugs and provide solutions to restore functionality.• Arrange maintenance sessions to discover and mend inefficiencies.• Keep records of repairs and fixes for future reference.• Offer timely technical support and teach users how to utilize computers correctly. Show less

  • Commercial Manager

    Nov 2019 - Mar 2023

  • Business Development Manager

    Dec 2018 - Mar 2023

  • Information Technology Manager

    Apr 2017 - Mar 2023

  • Supply Chain Manager

    Apr 2017 - Nov 2018

  • Information Technology Supervisor

    Mar 2015 - Mar 2017

  • Information Technology Specialist

    Jan 2015 - Feb 2015

  • Information Technology Assistant

    Jul 2014 - Dec 2014

  • Information Technology Specialist

    Oct 2014 - Nov 2014

  • Information Technology Assistant

    Jul 2014 - Jul 2014

  • Assistant commercial

    Jun 2012 - Jun 2014
• 

  France future technologies

  Apr 2023 - Dec 2023

  General director | fo consultant
• 

  Namaa al munawara

  Jan 2024 - Aug 2024

  * Develop and implement strategies to optimize supplier performance and improve cost-efficiency.* Monitor supplier performance against key performance indicators (KPIs) and implement improvement plans as needed.* Collaborate with internal stakeholders (such as procurement, logistics, and quality assurance teams) to ensure seamless supply chain operations.* Maintain accurate records of supplier contracts, pricing, and performance metrics.* Manage relationships with key suppliers and handle any issues or disputes that may arise.* Analyze market trends and conditions to anticipate changes in supplier prices and availability. Show less

  • Supplier Management Manager

    May 2024 - Aug 2024

  • Senior Business Developer

    Jan 2024 - Apr 2024
• 

  Jah arabia international duty free

  Sept 2024 - now

  Commercial manager

  • Develop and improve relationships with International supplier and Brands.• Build good relation with Local supplier and provide necessary support.• Ensure the stock availability and prepare monthly forecasting.• Monitor sales performance and develop new opportunity to increase the sales.• Ensure the correct product assortments that align with customer needs and market trends.• Conduct regular meetings with suppliers to review performance and sales forecasts.• Preparing SPO and regular promotion, coordinate with marketing team to create the correct in-store displays and signage.• Prepare the sales and stock report based on the company need.• Coordinate with HQ team and managers to improve the business. Show less