Mohammad Tanveer Iqbal

Experience

• 

  Asia Integrated Technologies Solutions (Pvt.) Ltd.

  Jun 2008 - Dec 2009

  Network engineer

  Responsibilities:•Configuration & troubleshooting of network devices at different networks Projects.•Deployment, Installation & configuration at different sites of Datacom.•Provide the Client Support on day to day connectivity problems.•Responsible for Quality assurance according to HUAWEI Standards.•Managing the installation team during installation.•Successfully supervise different PAT of Sites.PERN2 (Pakistan Higher Education Commission & Huawei Datacom Project)PERN2 is a high speed dedicated National Research & Education Network (NERN) for the Universities/institutes and other academic sectors of Pakistan.•Deployment, Installation, configuration of Huawei Routers in different Universities of Pakistan.•Installation of HUAWEI ROUTER NE20E,NE40E•Supervise the Hardware Installation at different sites.•Supervised Cabinet Installation; assembling of power and data cables, powering on the system.•Equipment Onsite Delivery Hardware Installation including ODF; UPS.•Reporting to Huawei Managers about daily tasks.•Configuration of VLANs, OSPF, Static Routes on Routers & Switches.•End to end media testing on Routers.DSLAM (Wateen Telecom Project)•Worked on Wateen Telecom DSLAM (Digital Subscriber Line Access Multiplexer) project•Deployment, Installation & configuration at different sites•Software commissioning of UA5000. Show less

• 

  Huawei Technologies

  Jan 2010 - Mar 2016

  • Responsible for IPCORE Network monitoring & Front Office Activities.• Physical & configuration for IP/MPLS network based Huawei core (NE5000, NE80E, CX600, ATN910, ATN950, CX300, CX200, and ME60.• Operation and Maintenance of overall MPLS 3G/4G Network.• Provide initial analysis to localize issues and restore if possible• Perform Fault Management by co-coordinating support resources, managing technical escalation to ensure fault is rectified within KPI.• Running of routines & health checks to determine network status.• Respond to escalated Customer Network faults.• Create and update network trouble tickets.• Manage Change Management activity on the networks in real time to ensure all activities comply according to process.• Configuration and troubleshooting of 3G node (IP RAN), ADSL, LTE and TDM services.• Monitoring End to End Network Performance IP core network as well as for 3G Access and Core networks.• Identification, follow up and resolution of degradation/Points of failure which may impact Service Quality.• Making Reports, documents and presentations for Internal and Customer Usage.• Escalate the trouble ticket to third Line when they cannot solve it, and monitor it until solved.• Daily/weekly/monthly IP Core report.• Hands-on experience of Huawei NMS U2000 for Datacom network monitoring.• Provide guidance and support for software upgrades of network Nodes.• Conduct the Network inspection for the smooth operation and resolve the highlighted issues. • Excellent analytical and troubleshooting ability.• Assist 3G Field Engineers for issues related to IP RAN.• Troubleshooting of Packet Loss for different 3G Sites. Show less •Responsible for 24/7 datacom Technical Support for different Operators (PTCL, PTML, PMCL, CMPAK, NLC, HEC, Warid ,World Call, Transworld,Qubee) in Central Region, Lahore ,Pakistan.• On Call/On Site 24/7 support availability for Datacom issues Reported from different Customers in the Central Region.• Guide and support field teams for corrective and periodic preventive maintenance for Datacom network.• Request, supervise and perform planned activities (upgrades, RFC’s, Health check, Routine Maintenance, Preventive Maintenance) in the Datacom networks for different Operators.• Provide Change order plan, Roll Back plan & change implementation plan for upgrade & change Activities for Datacom Networks.• Weekly meetings with Customer higher management & discus the progress on Datacom issues.• Datacom Technical Case Study Training in Central Region.• Provide Level-2 support for different SR’s registered on Huawei Icare with in SLA.•Escalate the critical network issues to Huawei GTAC and Huawei HQ on Huawei Icare.• Good understanding of creation & escalation of Service Requests & RFC’s handling on Huawei Icare system.•Communicate with respective Customers for network elements support & maintenance.•Quarterly Rectification of Datacom Network Risks as per Huawei HQ China Rectification plan.•Good understanding of Huawei Icare for Huawei RFC-Upgrade, RFC-Health check, RFC-Solution implementation. •Delivered trainings to different operators (Customers) for Huawei Datacom Products.•Patch up gradation, cards replacement, and Routine maintenance of Huawei Routers & Switches & Firewalls.•Replacement, up gradation of SFU, MPU, and LPU boards for High End Routers & Switches.•Quarterly Network inspection of Datacom Devices using Huawei inspector Tools, remove the highlighted risks from Network.•Huawei Routers: AR29, AR28 ,AR46,NE20E,NE80E,NE40E,NE40E-X3•Huawei Switches:S2300,S3300,S5300,S9300,S6500•Huawei Firewalls: E8080E , E1000,E200 Show less

  • IP CORE NOC Engineer for Huawei Oman -Omantel project

    Aug 2012 - Mar 2016

  • Datacom Engineer (Operational & Maintenance/Customer Support Department,Lahore,Pakistan)

    Jan 2010 - Jul 2012
• 

  Ericsson

  Apr 2016 - now

  IP Core Noc Engineer at Managed Services Project Omantel

  • Responsible to perform IP Core NOC Fault/Performance and Access Management functions under FCAPS (Fault, Configuration, Accounting, Performance, and Security).• Responsible for complete Omantel Network monitoring & configuration for IP CORE NOC Front Office Activities.• Ensure 24/7 monitoring and surveillance of the IP Core network in a roster environment.• Efficient Network Surveillance of network nodes for faults and service degradation in accordance with NOC Fault Management framework.• Environment and outage alarms escalation and trouble ticket generation as per business rules in accordance with NOC Fault Management framework and Trouble Ticket life cycle mechanism• Effective and timely handover and takeover to perform after every shift duty • Timely and accurate generation of NOC IP CORE Reports • Updating of Reports according to network changes• Monitor Network and performance threshold Alarms based Huawei core (NE5000, NE80E, CX600, ATN910, ATN950, CX300, CX200, and ME60) in Huawei iManager U2000.• Handling Tickets related to IP Core Network in Ericsson Managed Service Support Platform.• Troubleshooting 3G,4G,LTE and MPLS Services• Take responsibility for detection, handling and escalation of alarms, • Coordination with Back Offices, field Teams and subcontractors for IP Core Activities. • Perform Fault Management by co-coordinating support resources, managing technical escalation to ensure fault is rectified within KPI.• Coordination with other departments as well as with subcontractors & Vendors regarding planned activities and Customer Complaints. Show less