Beatriz Adhara Hernandez Meillon

Experience

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  SINCI®

  Jun 2012 - Aug 2013

  Health and Safety Supervisor – Intel/IBM

  Managed safety and risk for large teams, ensuring compliance and a secure work environment, while improving efficiency through system designs and quality assurance in infrastructure projects.➢Led a team of 30 people, implementing safety programs, conducting risk assessments, and training staff to improve workplace safety in key projects.➢Investigated accidents, identified root causes, implemented corrective actions, and ensured compliance with OSHA and NOM safety standards.➢Coordinated audits and inspections, achieving 100% regulatory compliance and creating an Emergency Response Plan for SINCI GDL facilities.➢Designed AutoCAD diagrams for wiring and piping systems, enhancing construction efficiency and visualization.➢Monitored and ensured the quality of Building Management Systems (BMS) to meet rigorous standards. Show less

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  Tata Consultancy Services

  Aug 2013 - Nov 2016

  Level 2 Mainframe Production Support Engineer – Morgan Stanley Global Leader in Financial Services

  Ensured mainframe stability by resolving critical issues, providing training, and collaborating with development teams, resulting in improved efficiency and incident response.➢Achieved 100% SLA compliance in incident resolution, supporting financial operations on the mainframe of a global investment bank.➢Improved scripts and batch processes, increasing efficiency by 20% and reducing manual errors.➢Documented procedures and solutions in ServiceNow, improving the support team's efficiency.➢Collaborated with development teams to resolve production application issues, minimizing service disruptions.➢Designed and led a training program for new team members, enabling quick and independent integration in incident resolution.➢Received "Star of the Month" recognition for quickly integrating into the team and improving response times in critical incidents through inter-team collaboration. Show less

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  Softtek

  Nov 2016 - Jun 2017

  Level 2 Production Support Engineer – HPE

  Managed Unix/Linux and Windows systems, ensuring high availability and quick incident resolution. Optimized SQL performance and virtual environments, while improving team efficiency through process documentation.➢Managed and optimized Unix/Linux and Windows server operations, ensuring system functionality, high availability, and user accessibility.➢Handled user accounts, cluster services, and critical scheduling jobs, quickly resolving issues to maintain continuous service.➢Followed best practices, documented procedures, and updated system documentation to improve team collaboration and efficiency.➢Optimized SQL database performance and managed virtual environments with VSphere and Veritas for improved stability and service availability. Show less

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  IBM

  Sept 2017 - now

  Coordinated cross-vendor collaboration, resolved blockers, and managed deliverables to ensure on-time project delivery while leveraging tools like Jira and Monday.com for progress tracking.➢Coordinated dependencies among three vendors, ensuring smooth communication and on-time project delivery.➢Led key meetings to identify and resolve blockers, aligning teams with project goals.➢Assisted in prioritizing tasks and managing deliverables to meet client expectations.➢Monitored project progress and provided updates using tools like Jira and Monday.com. Show less Led Agile teams to deliver value through iterative processes, facilitating Agile ceremonies, driving collaboration, improving team efficiency, and ensuring stakeholder alignment for project success.➢Facilitated Agile teams to deliver value efficiently through iterative processes, aligning efforts with project goals.➢Led planning, retrospectives, and daily stand-ups, showcases, resolving roadblocks and ensuring timely delivery of user stories.➢Enhanced cross-functional collaboration between development, testing, and product management, fostering alignment and transparency.➢Implemented Agile best practices to improve team efficiency and reduce iteration delivery times.➢Maintained stakeholder engagement through clear communication and proactive risk mitigation to ensure project success. Show less Improved software quality by creating efficient test automation frameworks, minimizing testing cycles, and ensuring timely issue resolution in Agile environments.➢Designed and maintained automated test scripts using Selenium and Cucumber, reducing regression testing time by 30%.➢Led continuous improvement initiatives to optimize testing processes, shorten cycle times, and enhance efficiency within agile sprints.➢Identified, reported, and tracked defects, achieving a 95% resolution rate before release.➢Developed test strategies and plans, documenting results for audits and quality assurance purposes. Show less Streamlined workflows, resolved critical incidents, and promoted team collaboration, supporting knowledge sharing and enhancing performance and reliability.➢Optimized batch processes and improved scripting workflows, increasing efficiency by 20% and reducing manual errors.➢ Enhanced team productivity by resolving issues quickly, ensuring on-time task delivery, and building strong client relationships.➢Collaborated with developers to resolve critical issues and minimize operational impact.➢Worked within Agile methodology, leading planning meetings and retrospectives to ensure alignment and foster collaboration.➢Contributed to team growth by creating knowledge articles and training new members, improving incident resolution.➢Led incident response efforts to minimize downtime and ensure efficient issue resolution. Show less

  • Project Manager – Sales and Ecosystem Portfolio

    Jul 2024 - now

  • Iteration Manager – CIO Sales Incentives

    Aug 2022 - Jun 2024

  • Software Test Specialist: Test Automation – CIO Sales Incentives

    Jul 2020 - Aug 2022

  • Application Development Production Support Specialist – CIO Sales Incentives

    Sept 2017 - Jul 2020