Deep Enrich
Jason Okorouka
IT Service Desk/support
246 followers
Calabar Municipal, Cross River State, Nigeria
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About me
IT Service Delivery || Systems Administrator || Remote Worker || CCTV SECURITY SPECIALIST || ICT Consultant
Education
National Open University of Nigeria.
2014 - 2015PGD Digital Communication Radio, Television, and Digital CommunicationFederal Polytechnic Nekede, Owerri
2009 - 2011HND Computer Science Upper Credit
Experience
First Bank of Nigeria Plc
Jul 2010 - Jan 2016IT Service Desk/supportHardware handling and repairs.(Computers, Printers, Scanners etc) Installation and configuration of computers, Installation of servers (windows 2003 server) Service Desk duties (Logging,resolving and assigning of faults on BMC and SLA) Installation and configuration of Routers and switches.First and second level maintanace ofATM and POS support. Installation of Operation System and other Applications.ETC
Huawei Technologies
Jan 2016 - Mar 2017End User Support SpecialistHardware handling and repairs.(Computers, Printers, Scanners etc) Installation and configuration of computers, Installation of servers (windows 2003 server) Service Desk duties (Logging,resolving and assigning of faults on BMC and SLA) Installation and configuration of Routers and switches etc.
CWG PLC
Mar 2017 - Nov 2023End User Support Analyst /Support Engineer
9mobile
Oct 2023 - nowEnd User Support Specialist || IT Services || Support Engineer at 9mobile
Licenses & Certifications
ITIL, OCA, Comptia A+
- View certificate
Exam Certificate: ITIL® Foundation Certificate in IT Service Management (ITILF)
EXINNov 2012
ITIL Foundation Level
EXINNov 2012
Languages
- enEnglish
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