Experience

• 

  Mercer

  Jun 2013 - Jun 2017

  The primary function of this role was to utilize data from a variety of sources to design and build databases, SQL queries, and analytic tools to create custom reports and files for clients and internal partners. This role also focused on enhancing current processes and procedures by using technology and software to improve accuracy and increase operational efficiency. Additional responsibilities included:• Performing gap analyses to identify and recommend workforce strategies and initiatives• Creating and utilizing project plans to track and monitor assigned deliverables• Documenting standardized processes and transitioning procedures to offshore resources Show less The primary function of this role was to support call center associates with coaching, mentoring, and development as well as general system assistance and consulting guidance. Additional responsibilities included:• Monitoring metrics and statistics in order to ensure high performance achievement• Identifying Quality Assurance trends and training/process gaps to improve business resources and support• Partnering with management and internal teams to onboard and service clients successfully Show less

  • Senior Analyst

    Feb 2016 - Jun 2017

  • Client Service Analyst II

    Feb 2015 - Feb 2016

  • Team Lead

    Aug 2014 - Feb 2015

  • Benefit Counselor

    Jun 2013 - Aug 2014
• 

  Principal financial group

  Jun 2017 - Nov 2019

  Senior data analyst

  The primary function of this role was to support internal partners by providing reporting and analytics to help make data driven, business decisions. This role also focused on enhancing the current availability of data to improve reporting capabilities in the future. Additional responsibilities included:• Collaborating with senior leadership to determine business metrics, goals, and initiatives• Querying and transforming data into visual dashboards to identify trends and measure outcomes• Ad hoc reporting and projects to educate the business on key data elements Show less

• 

  Cerner corporation

  Nov 2019 - Oct 2022

  The primary function of this role is to consult with clients on complex data acquisition, data integration, and analytics-based initiatives across financial, clinical, and operational venues. This includes leading the design and build of advanced data management solutions and developing actionable reports and dashboards based on industry standards or custom business requirements. Additional responsibilities include:• Data mining various schemas and tables to leverage key attributes for reporting and analytics use cases• Researching data ingestion specifications and data model architecture for product development• Troubleshooting structural mapping discrepancies between the enterprise data warehouse and external source data Show less The primary function of this role was to implement Cerner’s Enterprise Data Warehouse solution and educate clients on solution functionality, programming and visualization tools, and solution management. This role also focused on deploying standard and custom analytics based on client goals and strategies. Additional responsibilities included:• Customizing standard collateral and designing training events based on the client’s business and skill level• Developing and executing business requirements for custom use case analytics• Defining metrics for data and content validation to guide user acceptance testing Show less

  • Lead Analytics Consultant

    Jan 2021 - Oct 2022

  • Analytics Consultant

    Nov 2019 - Jan 2021
• 

  Upstream

  Oct 2022 - Jun 2024

  Analytics developer

  The primary function of this role is to develop and implement descriptive visual analytics, specifically in Power BI, to clinical and operational stakeholders within the organization. Collaboration with these partners is key in defining accurate business requirements, determining valuable KPIs and metrics, and establishing trust and adoption of reports and dashboards. Additional responsibilities include:• Understanding clinical dataflow from the care management platform to the back-end database and tables• Effective SQL coding and data modeling to maximize efficiency and minimize processing• Maintaining meaningful and sustainable reports in an ever-changing start-up environment Show less

• 

  Crane worldwide logistics

  Jun 2024 - now

  Business intelligence engineer ii