
Dennis De Groot

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About me
General Manager at Raffles Hotels & Resorts
Education

International Hotel School (IHS)
2004 - 2007Bachelor's degree Hospitality Administration/Management CertificateCompleted ICHM 1st year certificate in International Hospitality Operations.

International Hotel School (IHS)
2004 - 2007Bachelor's degree Hotel, Motel, and Restaurant Management DiplomaCompleted ICHM 2nd Year Diploma in International Hospitality Operations.

International Hotel School (IHS)
2004 - 2007Bachelor's degree Hospitality Administration/Management Advanced Diploma & DegreeCompleted ICHM 3rd and 4th Year advanced Diploma and degree in International Hospitality Operations.
Experience

Madikwe Hills 5* Game Lodge
Jul 2005 - Dec 2006Front Office Manager
Jan 2006 - Dec 2006Front Office Receptionist/ IT Consultant
Jul 2005 - Dec 2005

Madikwe Hills
Jan 2007 - Feb 2008Assistant General Lodge ManagerA 5 * private game lodge situated in the Madikwe Game Reserve, 30 kilometres before the Botswana border in the North West Province, Madikwe Hills has ten rooms in the main camp and the presidential suite, this being two bedrooms that comes into one main lounge, the lodge accommodates 24 guests in total, yet has hosted 75 guests for wedding functions, anniversaries and corporate business meetings, Madikwe Hills aims at the international market this breaking down the occupancies as follows, 85% International cliental, these include VIP delegates, the UK,US, French, Dutch, Australian and German Market, with a mere 25% local market cliental. Madikwe Hills breakfasts are of buffet style, the luncheons and dinners an Al a Carte style with only the finest cuisine, Luxury safari drives, spa treatments and Boma dinner evenings are but some of the facilities available at the internationally acclaimed Madikwe Hills private game lodge. Show less

The Leading Hotels of the World
Mar 2008 - Dec 2008Assistant Front Office Manager/ Duty ManagerA 5* Hotel situated in the heart of Sandton, adjoining to the Nelson Mandela Shopping centre. The Michelangelo hotel comprises of 242 hotel rooms with varies room types such as standard superior, deluxe, executive suites, premium suites and the presidential suite. The hotel is of a business nature with business personal, VIP delegates and presidents, the Michelangelo hotel is proudly associated with the leading hotels of the world which attracts a 85% international cliental, with occupancies on average being overbooked at 107% daily. Show less

Hyatt Hotels Corporation
Feb 2009 - Oct 2013A 5* hotel situated in the heart of Rosebank, adjoined to the FIRS shopping centre and in turn interleading onto the Rosebank Zone. The Hyatt Regency Hotel comprises of 244 hotel rooms The hotel is of a business nature with business personal, VIP delegates and presidents.Having hosted Miss World, the 2010 FIFA football world cup having bought the Dutch football team for the finals in July of 2010, The yearly NBA basketball tour with stars in August each year as well as daily 2 airlines check in.The Hyatt Regency hotel is proudly part of over 380 worldwide hotels and in counting, with the implementation of the world wide brand standards internationally. Show less
Promoted To: Front Office Manager/Associate Director Of Rooms
Dec 2009 - Oct 2013Assistant Front Office Manager/ Duty Manager
Feb 2009 - Nov 2009

Autograph Collection
Oct 2013 - Feb 2015Cluster Director of Rooms: Pre - opening/Opening HotelierDirector of Rooms-Pre-opening and opening for the Newly opened Pik Palace & Park Chalet hotels-which recently converted to The Autograph collection and Marriott international brand-Through EPIC set-up, Opera shell conversion and a Marriott critical Path in order to be compatible, this being the first luxury Ski resort in the Shahdag mountains of Azerbaijan with 331 guest rooms, I facilitated the opening of the hotel through a critical path and setting up various rooms division departments. The President & First Lady of Azerbaijan cut the ribbon to officially open the Pik Palace hotel at the end of December 2013. The Park Chalet hotel being 164 Guest Rooms opened its doors at the end of December 2014, in total managing 331 guest rooms. Show less

Jumeirah
Feb 2015 - Sept 2015Rooms DivisionSet on the beautiful Caspian Sea, just 35 kilometres from the centre of the city, Jumeirah Bilgah Beach Resort Hotel in Baku has 176 guest rooms (each of which enjoys a panoramic seascape), or one of 14 Three bedroom Villas. Wherever you stay at Jumeirah's hotel in Baku, you’ll enjoy access to an amazing array of facilities. with 9 exceptional restaurants, lounges and bars, State of the art business centre with 3 executive boardrooms, Talise Spa featuring 9 treatment rooms Families can have fun all day long at our Waterpark, while the ballroom can host up to 600 guests for weddings, conferences, parties and more. Show less

Absheron Hotel Group
Sept 2015 - Apr 2016Director Of Rooms Divisions - Take Over & Re-Branding HotelierSAMAXI PALACE SHARADIL RESORT: Perched on the slopes of the Greater Caucasus Mountains in the Shamakhi region, the Samaxi Palace Sharadil by Absheron Hotel Group, is the ultimate luxury family resort in the heart of Azerbaijan. The resort occupies 43.370 Sqm. Surrounded by picturesque mountains and forests. The Samaxi Palace Sharadil incorporates 102 guest rooms or one of 18 two Bedroom Villas a total of 120 Keys, 11 outlets, Night club, 120 seater Amphitheatre, Bowling Alleys, Entertainment centres, Quad ATV Bikes, Shooting Range. The Serenity Spa with 4 treatment rooms, indoor & outdoor pools, Turkish Hamman, steam rooms, sauna. A Grand ballroom can host up to 800 guests along with 4 meeting rooms. Show less

Jumeirah
May 2016 - Sept 2017Resident ManagerA Secret Hideaway in the Indian Ocean.Nestled at the south end of the Maldives in the heart of the Indian Ocean, Jumeirah Dhevanafushi was created for life's tranquil pleasures.Stretched across two islands. Lush foliage, crystal blue waters and stretches of white sandy beach create a sanctuary. It is no exaggeration to call this paradise.Stimulate senses in one of our restaurants, at the Talise Spa, or simply reinvigorate with a swim among the coral reef. Surrounded by the exotic beauty of the Indian Ocean, the island hideaway surely boasts some of the most remote luxury to be found on earth. Located 400 kilometres from the capital Male.- 13 Beach Revives, 5 island Revives, 3 Beach Sanctuaries, 14 Ocean Revives and 2 Ocean Sanctuaries.- 3 restaurants and a beautifully located cocktail bar.- Full array of watersports available.- 24-hour butler service and a private chef upon request.- An award winning Talise Spa with suspended over-water treatment rooms. Show less

Raffles Hotels & Resorts
Sept 2017 - nowGeneral Manager in charge for both Raffles Hotel Le Royal & Raffles Grand Hotel d'Angkor (Jan 2021-Dec 2022).- Relaunched Raffles Grand hotel d'Angkor back to the world as of 01st June 2022 after more than 18 months of being on operational pause due to the pandemic. - 90 Year Hotel anniversary event at Raffles Grand Hotel d'Angkor, Internationally attended - July 2022.- Continued to operate Raffles hotel Le Royal during the hardship of the pandemic, shifting the business model as 1 of only a few hotels in Cambodia to a part Quarantine hotel (Aug 2021 - Feb 2022).- Hosted the Pre-Asean and 42nd ASEAN summits and high level delegations in Aug & Nov 2022.Full Time General Manager from Jan 2023 at Raffles hotel Le Royal in the capital city of Phnom Penh, Cambodia Show less Hotel Manager at Raffles Hotel Le Royal built in 1929, capital city of Phnom Penh, Kingdom of Cambodia.- New Owners for the Raffles hotels Cambodia (May 2018)- Onboarded New Asset managers under new Ownco. (June 2018)- Sensitive restoration and renovation 1 yr (April 2019 - June 2020) including external façade painting and product upliftment including new OS&E/ FF&E. - Hotel repositioning and relaunch of both Raffles after the sensitive restoration Sept 2019 & June 2020 respectively. Show less
General Manager
Jan 2021 - nowHotel Manager
Jun 2020 - Jan 2021Hotel Manager
Jun 2018 - Jun 2020Resort Manager
Sept 2017 - May 2018
Licenses & Certifications

Strategic Pricing and revenue Management.
ICHS
GFS 6 day Industrial Fire Brigade Training course
Jan 2018- View certificate

Open Water Diver PADI certification
PADIOct 2016 - View certificate

Enriched Air Diver ~Nitrox Max 40% O2
PADIApr 2017 - View certificate

Advanced Open Water Diver
PADIMar 2017
Languages
- duDutch
- enEnglish
- geGerman
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