
Jorge Ortiz

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About me
Apprentice Electrician
Education

Southern New Hampshire University
2016 - 2019Bachelor's degree Business Administration and Management, General
Experience

US Navy
Nov 2014 - Mar 2020Lead 30 training administration staff across 5 locations to track and manage $4.5M in military support and training equipment, ensuring 100% accountability. Review company programs and collaborate with management in resource allocation and coordination. Design, develop, and schedule training plans and programs (outsourced or in-house) to meet organizational needs. Analyze training data; determine and coordinate appropriate training methods, including virtual, simulated, mentoring, on-the-job, and professional development classes. Prepare and deliver meeting information, reports, and presentations to staff and upper management. Serve as subject matter expert (SME) for training planning and data tracking.• Supervised mobile training team of 47 instructors in 5 locations, providing 26,200 hours of training to 750 sailors, surpassing the 80% readiness requirement by 10%. • Delivered monthly/quarterly training to team members to continually improve performance.• Forecasted timely execution of readiness and training, increasing personnel performance and leading to 150 personnel being 100% qualified and deploying to meet organizational requirements.• Created monthly training plans and schedules for reservists and drove completion, partnering with Navy reserve leadership.• Designed charts and tables to track staff member progress toward goals, qualifications, and promotability. Created tracking program for new recruits.• Analyzed training metrics, incident reports, and personnel survey feedback to gather information on issues and performance gaps; developed recommendations, created slide decks, and presented to decision makers.• Earned meritorious promotion to Petty Officer First Class, May 2019. Show less Organized, reviewed and maintained 750 personnel training records with 100% accuracy. Delivered monthly training sessions covering standard operating procedures (SOPs), tactics, and techniques to more than 100 personnel.• Managed three training programs for 750 personnel on organizational policy, leading to 100% compliance with requirements to pass annual inspection by management.• Tracked 30 departmental requirements monthly and prepared presentations briefing management and executives on required actions to maintain organizational readiness.• Managed $2M in military armament assets, including preventative maintenance and storage. Conducted weekly/monthly/quarterly inventory counts, monitored individual systems, and investigated and resolved misappropriations. Show less Managed inventory and $100K procurement budget for ship’s gift shop. Supervised 48 personnel on shift rotations.• Increased gift shop sales from $50K to $450K within one year by training staff, maintaining adequate stock levels to meet demand, and educating visitors on Naval history.• Developed and implemented sales training for gift shop staff; partnered with colleague to deliver training sessions.• Collaborated with external agency in planning and executing major repairs, saving $250K.• Negotiated lower cost of goods on top-selling souvenir item in gift shop, thereby raising sales margin. Show less
Program Coordinator - Leading Petty Officer
Nov 2017 - Mar 2020Assistant Supervisor
Mar 2017 - Nov 2017Assistant Supervisor
Nov 2014 - Mar 2017

SUPPLY.com
Mar 2020 - Feb 2021Account Executive
ANGEL ELECTRIC SERVICE LLC
Feb 2021 - Aug 2021Apprentice Electrician
BULLDOG ELECTRICAL CONTRACTORS, INC.
Aug 2021 - Jul 2022Lead Technician
Licenses & Certifications
- View certificate

Learning Salesforce
LinkedInFeb 2020 - View certificate

SQL Essential Training
LinkedInFeb 2020 - View certificate

Building Rapport with Customers
LinkedInFeb 2020
Honors & Awards
- Awarded to Jorge OrtizNavy and Marine Corps Commendation Medal Department of the Navy Jan 2020 Meritorious service while serving as Training Department Leading Petty Officer for Coastal Riverine Squadron Ten from March 2017 to January 2020.
- Awarded to Jorge OrtizNavy and Marine Corp Achievement Medal Department of the Navy Jan 2017 Professional achievement in the superior performance of his duties as Deck Supervisor onboard USS Constitution from January 2015 to February 2017.
Languages
- spSpanish
- enEnglish
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