Akash Samuvel

Akash Samuvel

Data processing analyst

Followers of Akash Samuvel413 followers
location of Akash SamuvelBengaluru, Karnataka, India

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  • Timeline

  • About me

    Associate engineer

  • Education

    • Bishop Heber College, Tiruchirappalli - 620 017.

      2018 - 2021
      Bca
    • SRM University

      2022 - 2024
      Master of Computer Applications - MCA
  • Experience

    • NielsenIQ

      Sept 2021 - Jun 2023
      Data processing analyst

      Addressed client inquiries and resolved issues efficiently in a client servicing role, ensuring timely assistance and directing clients to appropriate resources.Implemented the latest training support standards to maintain a superior level of customer service, utilizing emails and video conferencing for seamless communication.Specialized in FMCG (Fast Moving Consumer Goods) to meet client demands, demonstrating expertise in the industry.Meticulously documented client issues and delivered weekly presentations to the team, fostering continuous improvement and mitigating potential errors. Show less

    • Alpha Variance Solutions

      Jul 2023 - now
      Associate Engineer

      Managed database backups and restoration processes across multiple environments to ensure data integrity and availability.Facilitated deployment activities based on developers requests using Azure DevOps.Proficient in deploying and maintaining virtual machines on Azure portal or LCS, implementing auto shutdown and startup configurations forefficient resource management.Utilized JIRA for ticket management, handling various tasks and created automation tickets using predefined rules to streamlineprocesses.Administered access to environments in JIRA, LCS, and D365, ensuring appropriate permissions and security measures were in place.Provided comprehensive support to users, including laptop configuration, troubleshooting, and OS maintenance, tailored to meet userrequirements Show less

  • Licenses & Certifications

    • Microsoft Certified: Azure Administrator Associate

      Microsoft
      Oct 2025
      View certificate certificate
    • Microsoft Certified: Security, Compliance, and Identity Fundamentals

      Microsoft
      Jun 2025
      View certificate certificate
    • Microsoft Certified: Azure AI Fundamentals

      Microsoft
      May 2024
      View certificate certificate
    • Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate

      Microsoft
      Jun 2025
      View certificate certificate
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Oct 2023
      View certificate certificate