Lisa Durst

Experience

• 

  DeVry University

  Jul 2004 - Oct 2011

  • Assist the Regional Director of High School Programs with day to day operations of the high school program in specific territories and locations • Primary responsibility is to manage local High School Programs Representatives to carry out the philosophy and achieve the goals of the High School Program within a given territory • Facilitate the development of training and succession planning for High School Programs Representatives • Develop and execute ongoing local strategic plan and manage a team of High School Programs Representatives to service measures within the Mid-Atlantic territory • Work as a strategic planner with specific Metro leaders in operations and recruitment to ensure each DeVry University locations' matriculation needs are met • Promotes awareness and consideration of DeVry University by building relationships in the local educational community through visits, events and organizational involvement • Provide leadership in the execution of the business plan, the control of expenses and other managerial functions, as needed, such as recruiting, hiring, motivating and supervising employees to success through the use of compliant policies and procedures • Ensures all activities are compliant with DeVry standards Show less • Under limited supervision, responsible for generating prospective high school inquiries that will lead to enrollments while elevating the DeVry brand with professional representation • Increase awareness and consideration of DeVry by marketing the program to high school educators and students by identifying students as possible candidates for enrollment • Network, build and develop professional high school relationships • Conduct dynamic workshops to explain academic and career opportunities, motivate students to further their education and to identify potential candidates for enrollment • Provide excellent customer service to high school educators and students throughout the recruitment process • Assist campus in the matriculation of potential students by participating in campus based initiatives and events as needed• Assume some entry level management responsibilities including reporting, training and other special projects • Acted as a mentor/coach for other High School Presenters • Adhere to laws and regulations governing student recruitment activities as well as the DeVry Code of Business Conduct and Ethics Show less

  • Director of High School Programs

    Jul 2004 - Oct 2011

  • High School Programs Representative

    Jul 2004 - Jan 2008
• 

  DeVry Univeristy

  Nov 2011 - Jul 2012

  Manager, Training and Operations Development

  • Functions in a project management capacity with the development and maintenance of high school program materials, presentations and tools, job aides, including scheduling and presentation guides, presentations for prospective students, inquiry generation material, product knowledge presentations and material, reports and systems material, basic and advanced management material/training/case studies, and a variety of other programs as required. • Works with Subject Matter Experts (Compliance, Academics, Marketing, etc.) to understand aspects of policies, procedures, systems or skills requiring instruction and training.• In conjunction with National Director, this position assists with the development, update and implementation of the initial training program for Inquiry Generation including Pre-Certification, Certification Academy, and training and materials for the express purpose of positively impacting recruitment productivity and ensuring regulatory compliance. • Creates evaluation tools to continually monitor and update training program effectiveness. • Researches, creates, and conducts training presentations via classroom, web-conferencing, Brainshark and other selected mediums for recruitment and other entities (i.e., Operations) to support and align with the business strategy for the Department of Enrollment Management. • Works with management and other training staff to ensure successful implementation of training programs and evaluates programs for future implementation improvements.• Works with senior-level high school programs management to determine performance trends and implement training-based solutions. • Evaluates and impacts Representatives’’ and Managers’ performance through direct observation/evaluation/action planning. • Contributes to the development of product strategy and program materials for the effective launch and training of representatives on all new product introductions and product updates. Show less

• 

  PwC

  Jan 2013 - now

  Effectively and efficiently delivers distinctive administrative services, enabling Partners and Managing Directors to better focus on value-added internal and external client service needs. Provide superior administrative support and distinctive customer service, with high attention to detail and accuracy, and contribute to a positive, collaborative and professional team environment. Responsive to the support needs and preferences of assigned Partners and Managing Directors, aligning his/her services to those needs. Advocate, balances his/her workload and provides guidance on professional growth and development.This role is the single point of contact for the administrative needs of assigned Partners and Managing Directors. Demonstrate the highest level of quality, accountability, and teamwork. Gain and consistently apply business acumen and specialized technical knowledge. Participate in knowledge sharing activities, as well as develop and communicate best practices among peers.Understand the support needs of assigned Partners and Managing Directors and fully understand the business needs of the Line of Service supported and the Firm overall. Functions under general guidance allowing for regular discretion in work execution and decision making, seeking instruction in new or complex areas only. Contribute to the firm's growth strategies, creating opportunities to enhance the scope of administrative support. Provide superior customer service with detail and accuracy, while demonstrating leadership which contributes to a professional team environment.Responsible for effectively guiding and executing projects within their work area, as well as tailoring activities to leverage knowledge and information learned to assist Partners and Managing Directors achieve Market/Firm goals. Provide technical guidance to other team members based on skill set and has responsibility for training temporary hires, new Executive Assistants or Team Assistants. Show less

  • Senior Associate, Live Design and Development

    Mar 2015 - now

  • Executive Assistant

    Jan 2013 - now