Experience

• 

  Homeview realty

  Aug 2004 - Jun 2007

  Sale associate - office manager
• 

  Kaplan higher education

  Jun 2008 - May 2020

  Create student financial plans consistent with Title IV policies and procedures for awarding aid. Conduct Title IV verification for all verification groups (V-Groups). Work closely with new, continuing and re-entry students. Package/Award Military Student Aid (Title 10). Resolve student inquires related to awards. Resolve over awards of Title IV and other student aid. Utilize financial aid tools and resources i.e. IFAP, NASFAA etc., to determine and resolve discrepancies with student awards Show less

  • Training and Development

    Oct 2013 - May 2020

  • Quality Assurance Analyst

    Feb 2010 - Oct 2013

  • Financial Aid Officer

    Jun 2008 - Oct 2010
• 

  Lynn university

  Feb 2021 - Sept 2021

  Assistant director of student financial services

  Responsible for supervising daily projects and task of Student Financial Service Specialists (SFSS).Coordinate and conduct training for new and continuing SFS employeesMonitor and measure SFS Frontline communications an reports Oversee financial aid ,FNIS and taxes for international studentsManage, and market the school's student health insurance policy

• 

  Clearpath tms

  Oct 2021 - now

  • Director of Customer Success

    Aug 2023 - now

  • Customer Success Manager

    Oct 2021 - Aug 2023