Shaun Marriner

Experience

• 

  SaleSA

  Feb 2010 - Sept 2011

  Joint Owner
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  Channel Mobile

  Sept 2011 - now

  As Director of Operations I am responsible for:- Develop and implement the strategic plans to increase efficiency and effectiveness within Channel Mobile. - Managing supervisory and managerial staff.- Planning budgets, reviewing expenses and identifying ways to increase profitability.- Improving and growing product range.- Identifying company SWOT's.- Keeping a clear and up to date knowledge of laws, regulations, and guidelines within our respective industry to ensure compliance with regulatory agencies and organisations.- Determining needs, reducing costs and analysing areas requiring improvement.- Business development, which includes identifying, estimating, submitting bids and closing new business deals.- Oversee the planning, implementation, and tracking of a specific high profile or customer focused projects with specified deliverables. Show less Channel Mobile is a specialised mobile marketing agency based in the heart of Cape Town and rates amongst the best in the digital and mobile community.We are at the cutting edge of USSD technology, mobile messaging, SMS marketing tools and mobile marketing software solutions, plus also strategise, develop and execute results driven mobile campaigns for agencies and businesses alike.We have pioneered the use of SMS and bulk SMS as a communication medium for African SME’s and large corporate companies and know how to harness the power mobile to grow your business through a platform that is interactive, targeted, instantaneous, cost effective and absolutely measurable.As operations manager I am responsible for: • Coordinate, manage and monitor the workings of various departments.• Review financial statements and data. Utilise financial data to improve profitability. Prepare and control operational budgets. Plan effective strategies for the financial well being of the company. • Improve processes and policies in support of organisational goals. Formulate and implement departmental and organisational policies and procedures. • Organise recruitment and placement of required staff. Establish organisational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance. • Sales and Customer Service - Manage customer support. Plan and support sales activities. Development of strategic plans for operational activity. Implement and manage operational plans.• Create, implement and maintain strategic marketing plan. Show less

  • Director of Operations

    Sept 2014 - now

  • Operations Manager

    Sept 2011 - Sept 2014
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  Conversion Alchemist

  Aug 2020 - now

  Director

  Lead generation through digital marketing.