Cristina Valentina Grigore

Experience

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  EurEng Solutions

  Jul 2008 - Oct 2008

  Translator/Interpreter

  Main responsibilities:-Interpreting from Italian into Romanian; -translation of official documents; -other administrative tasks related to the office

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  Oracle

  Mar 2010 - Mar 2013

  Expense Reporting Analyst with Arabic skills

  Main responsibilities: - Process employee expense reports for reimbursement; - Transaction Audit and reports generation;- Ensure compliance with the Oracle Travel and Entertainment Policy by auditing expense receipts and payment requests against corporate policy; - Promptly handling and solving customer objections and complaints; - Respond professionally to internal inquiries and working with local country staff;

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  Hewlett Packard Enterprise

  Mar 2013 - Oct 2016

  Main responsibilities:- Lead and coordinate the analysis, reporting, identification and resolution of structural issues to reduce and prevent customer disputes for all disputed trade AR across Businesses;- Identify proactively organizational opportunities around dispute resolution; - Suggest and defend disputes & write/off in the different Risk Reserve Forums/Stakeholder calls- Engage with all impacted stakeholders to obtain support for implementing solutions with a focus on both dispute avoidance and faster dispute resolution- Engage with Business Finance to create awareness of the financial impact of unresolved disputes and their underlying root causes and obtain their support to prioritize needed solutions - Mentor other team members in dispute management systems and processes - Coaching people, coordinating resources and leading teams towards various tactical goals Show less

  • Resolver/Dispute management with Arabic skills

    Oct 2015 - Oct 2016

  • Collection Analyst with Arabic skills

    Mar 2013 - Oct 2015
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  Oracle

  Oct 2016 - Aug 2020

  ERP Pre-sales consultant with Arabic skills

  Main responsibilities:-Provide pre-sales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision;-Acting as a technical resource for less experienced Sales Consultants from the field (mainly ECEMEA Region)-Develop Oracle ERP Procurement product proof of concepts/ custom demos/ workshops;-Develop & deliver ERP product demonstrations & presentations;-Contribute with technical and product information in response to tenders (RFIs, RFPs);-Advice customers & partners on how to best use Oracle’s product offerings;-Actively maintain a depth of product knowledge in the ERP areas and a basic understanding of Oracle's complete product portfolio; Show less