Sean Conrad, CSCP

Senior Customer Service Representative

1000 followers

Atlanta Metropolitan Area

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Timeline
About me
Product Manager at CargoSprint | Technology Solutions for Logistics & Supply Chain | Customized Software Applications | Business Development | Software Product Management | Servant Leader | Data Cruncher
Education
- ASCM Atlanta Chapter
  -
  Certification CSCP (Certified Supply Chain Professional)
- Georgia Tech Boot Camps
  -
  Software Development Certificate (MERN Stack) Computer Science
- Purdue University Global
  -
  Bachelor of Science - BS Organizational Management and Supply Chain Management Logistics, Materials, and Supply Chain Management
  Activities and Societies: Delta Chi, ASCM
- University of New Hampshire
  -
  Business Administration and Management, General
  Activities and Societies: Crew
- University of Southern Maine
  -
  Business Management Business
  Activities and Societies: Delta Chi
Experience
- Delta Air Lines
  Jan 1996 - Jan 2004
  Senior Customer Service Representative
  Ramp, Cargo, and Passenger Service experience spanning LAX, SEA, and ATL airports.
- Swissport
  Jan 2004 - Jan 2016
  General Manager
  SFO, LAX, ORD, and ATL Airports
- ATLFreight.com, LLC
  Jan 2016 - Jan 2018
  Vice President of Operations
- Platinum Cargo Logistics Inc.
  Jan 2018 - Jan 2019
  Business Development Manager
- CargoSprint
  Jun 2019 - now
  Product Manager
  Software product owner: working directly with our in house software engineering teams to deliver features and products to our customer base that will continue to automate manual tasks, giving back both time and money to our customers. My experience in operations management and sales across airline cargo handling, asset based trucking, and a 3PL gives me a vast array of "tools" in my tool belt, that allows me to be the most effective leader to both my software engineers and to the customers we serve. Show less
Licenses & Certifications
- Goal Setting: Objectives and Key Results (OKRs)
  LinkedIn
  Feb 2024
  View certificate
- OKRs to Drive Alignment, Autonomy, and Accountability in a Hybrid Workplace
  LinkedIn
  Feb 2024
  View certificate
- Full Stack Flex Web Development
  Georgia Institute of Technology
  Oct 2022
- Certified Supply Chain Professional (CSCP)
  APICS
  Jun 2023
  View certificate
Honors & Awards
- Awarded to Sean Conrad, CSCP
  Honor Society Sigma Alpha Pi Mar 2023
- Awarded to Sean Conrad, CSCP
  Meritorious Service Award Delta Chi Fraternity Aug 2022 for outstanding service to the Atlanta Area Alumni Chapter
- Awarded to Sean Conrad, CSCP
  2022 House Corporation Member of the Year Georgia Tech Fraternity and Sorority Life Apr 2022 2022 Georgia Tech Fraternal Excellence Awards
Volunteer Experience
- Volunteer Facilitator
  Issued by The Delta Chi Fraternity, Inc.
  Associated with Sean Conrad, CSCP
- Supply Chain 101 Volunteer and "Quarterback"
  Issued by ASCM Atlanta on May 2019
  Associated with Sean Conrad, CSCP
- Committee Member
  Issued by SCOUT TROOP 197 on Jul 2025
  Associated with Sean Conrad, CSCP
- Board Member, Atlanta Chapter
  Issued by ASCM Atlanta on Jan 2020
  Associated with Sean Conrad, CSCP
- Vice Regent, Region VIII
  Issued by The Delta Chi Fraternity, Inc. on Jan 2021
  Associated with Sean Conrad, CSCP
- Advisory Board Member
  Issued by Discovery High School on Jan 2020
  Associated with Sean Conrad, CSCP