Susmita Mishra

Susmita Mishra

Lecturer

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location of Susmita MishraMumbai, Maharashtra, India

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  • Timeline

  • About me

    Technical Specialist, AI and Data, IBM Technology | India/South Asia

  • Education

    • Veer Surendra Sai University Of Technology ( Formerly UCE ), Burla

      1997 - 2001
      Bachelor of Engineering (B.E.) Electrical Engieering
  • Experience

    • Ghanashyam Hemlata Institute of Technology and Management (GHITM), Puri

      Feb 2002 - Mar 2003
      Lecturer
    • Tata Consultancy Services

      Mar 2003 - Jun 2015
      Lead Business Analyst

      Over the 12+ years with TCS, I have performed in roles like Senior Business Analysts, BI Solution Lead, BI Architect, ETL Lead, Transition Lead, Informatica Administrator and Developer .As a part of the Genesis program, I was responsible for Business Analysis and Solution delivery. I led a team of BA's and worked closely with the Delivery and QA teams for the program.Genesis was a big business transformation initiative aimed at providing quicker turnaround time for customers from Opportunity to Billing. I was responsible for engaging with more than 10 business stakeholders across 7 functional areas for gathering requirements across multiple technologies, including Salesforce.com, SAP CRM, SAP ECC and BI Reports. Show less

    • Royal Mail

      Mar 2016 - Sept 2017
      Business Data Lead

      • Was responsible for performing multiple roles including Business Analysis, Delivery Support, Quality Assurance, Project management (as a back-up lead) • Managed Due Diligence and POC for NCOA; led a Royal Mail in-house delivery team and thus providing maximum profits to business leading to circa £200K savings annually• Responsible for dealing with 6 suppliers including Accenture, Alterian, St Ives, Cap Gemini, DataIQ and TwentyCI• Identified and took the lead in testing Address matching issues which formed the core of the solution.• Successfully delivered 17 NCOA Data products with 43 variants within a very tight timeline Show less

    • Datamatics Global Services Limited

      Jun 2018 - Sept 2021
      Solutions Architect

      •Responsible for proposal building for a wide range of data management solutions, including data warehouse/data lakes/BI implementation services, data platforms, data migration, ETL and Report migration services, Tool upgrades, support services and LTA •Worked closely with the sales team for designing complete customer solutions for TruBI - Datamatics proprietary Reporting and Visualization tool•Experience in developing proposals involving on-premise/cloud infrastructure for both traditional DWH and data lake solutions Show less

    • IBM

      Sept 2021 - now
      Technical Specialist

      As a Data and AI Technical Sales Specialist, am responsible for handling platform offerings for Generative AI, Traditional AI/ML, Lakehouse, AI Governance, Data Virtualization, Data Integration, Data Governance/Data Lineage/Data Quality •Specialization in Generative AI platform - Watsonx, AI Governance, Lakehouse platform, pre-built AI products like Watson Assistant for Conversational AI and Watson Discovery for Intelligent Document understanding

  • Licenses & Certifications

    • Business English Certification

      Cambridge ESOL
    • Six Sigma Green Belt

      Sept 2008
    • Transitioning from Data Warehousing to Big Data

      LinkedIn
      Apr 2018
      View certificate certificate
    • Designing and Implementing Big Data Analytics Solutions

      UpX Academy
      Apr 2018
    • Informatica Consultant

      Informatica
      Sept 2005
  • Honors & Awards

    • Awarded to Susmita Mishra
      Outcome Focussed IBM Feb 2024 Certificate of appreciation for Exemplary Contribution and being Outcome Focussed.
    • Awarded to Susmita Mishra
      CLP Faculty Award, TCS Tata Consulancy Services Jun 2013
    • Awarded to Susmita Mishra
      Outstanding Contribution -GE Townhall, TCS Tata Consulancy Services
    • Awarded to Susmita Mishra
      Star of the Month and On-the-Spot Award at Thomson Reuters ,TCS Tata Consulancy Services
  • Volunteer Experience

    • Teacher

      Issued by TCS Maitree on Apr 2009
      TCS MaitreeAssociated with Susmita Mishra
    • Volunteer

      Issued by Art of Living on Jul 2015
      Art of LivingAssociated with Susmita Mishra