Susmita Mishra

Experience

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  Ghanashyam Hemlata Institute of Technology and Management (GHITM), Puri

  Feb 2002 - Mar 2003

  Lecturer
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  Tata Consultancy Services

  Mar 2003 - Jun 2015

  Lead Business Analyst

  Over the 12+ years with TCS, I have performed in roles like Senior Business Analysts, BI Solution Lead, BI Architect, ETL Lead, Transition Lead, Informatica Administrator and Developer .As a part of the Genesis program, I was responsible for Business Analysis and Solution delivery. I led a team of BA's and worked closely with the Delivery and QA teams for the program.Genesis was a big business transformation initiative aimed at providing quicker turnaround time for customers from Opportunity to Billing. I was responsible for engaging with more than 10 business stakeholders across 7 functional areas for gathering requirements across multiple technologies, including Salesforce.com, SAP CRM, SAP ECC and BI Reports. Show less

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  Royal Mail

  Mar 2016 - Sept 2017

  Business Data Lead

  • Was responsible for performing multiple roles including Business Analysis, Delivery Support, Quality Assurance, Project management (as a back-up lead) • Managed Due Diligence and POC for NCOA; led a Royal Mail in-house delivery team and thus providing maximum profits to business leading to circa £200K savings annually• Responsible for dealing with 6 suppliers including Accenture, Alterian, St Ives, Cap Gemini, DataIQ and TwentyCI• Identified and took the lead in testing Address matching issues which formed the core of the solution.• Successfully delivered 17 NCOA Data products with 43 variants within a very tight timeline Show less

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  Datamatics Global Services Limited

  Jun 2018 - Sept 2021

  Solutions Architect

  •Responsible for proposal building for a wide range of data management solutions, including data warehouse/data lakes/BI implementation services, data platforms, data migration, ETL and Report migration services, Tool upgrades, support services and LTA •Worked closely with the sales team for designing complete customer solutions for TruBI - Datamatics proprietary Reporting and Visualization tool•Experience in developing proposals involving on-premise/cloud infrastructure for both traditional DWH and data lake solutions Show less

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  IBM

  Sept 2021 - now

  Technical Specialist

  As a Data and AI Technical Sales Specialist, am responsible for handling platform offerings for Generative AI, Traditional AI/ML, Lakehouse, AI Governance, Data Virtualization, Data Integration, Data Governance/Data Lineage/Data Quality •Specialization in Generative AI platform - Watsonx, AI Governance, Lakehouse platform, pre-built AI products like Watson Assistant for Conversational AI and Watson Discovery for Intelligent Document understanding