Shiv Sharma

Experience

• 

  The Japan Foundation

  Dec 2012 - Mar 2013

  Program Coordinator (Arts and Culture)

  I was responsible for promoting Japanese cinema across India and managing the foundation's social media channels. My biggest achievement in this role was organizing Kurosawa Retrospective: the largest Akira Kurosawa film festival in India.

• 

  Walt Disney World

  Mar 2013 - May 2014

  Trails & Operations Trainer

  Working as a cultural representative at Disney's Animal Kingdom, I introduced thousands of guests to Indian culture and wildlife. Figuring out ways to engage the most diverse audience imaginable (from toddlers to war veterans) was one of the most exhilarating experiences ever.I was awarded the prestigious Disney Servicear Award for outstanding contribution to Walt Disney's legacy and promoted to the position of Trails & Operations trainer.

• 

  Taskworld Inc.

  Oct 2014 - Oct 2020

  - Managed the operations of Taskworld's offices in five countries- Introduced remote work at Taskworld's and helped it transition into a hybrid organization - Spearheaded Taskworld's GDPR compliance and Privacy Shield initiatives - Managed the operations of Taskworld's Bangkok office - Created Taskworld's first data science team and introduced a company-wide SaaS KPI dashboard- Led localization initiatives to enter new markets - Japan, Korea, Brazil, and France - Created a digital marketing strategy that helped double ARR for four consecutive years- Spearheaded the creation and launch of Taskworld's business and enterprise pricing options- Managed annual advertising budget of over $1 MM with positive ROI- Managed customer relationship marketing strategy for 4000 clients - Created content and social strategy for TW blog and built a subscriber list of 3000 readers- Created automated user engagement messages and improved onboarding rate by 10%- Wrote UX copy for the entire application and created Taskword's user guide My first role at Taskworld introduced me to the world of digital marketing. I learned that it takes more than just strong writing skills to be a successful content marketer. I also learned the nuances of UX copy, technical writing, and SaaS business in general. It was an incredible year, one that was humbling yet satisfying.

  • Head of Operations

    May 2019 - Oct 2020

  • General Manager

    Oct 2018 - May 2019

  • Marketing Manager

    Oct 2017 - Oct 2018

  • Content Manager

    Jan 2016 - Oct 2017

  • Content Writer

    Oct 2014 - Dec 2015
• 

  Modus Create

  Oct 2020 - Feb 2024

  Modus Create is a super boutique digital consulting firm that specializes in end-to-end product development for both SMEs and Fortune 500 firms. I help Modus Create envision, plan, and drive OKR-driven marketing campaigns.

  • Digital Marketing Consultant

    Nov 2022 - Feb 2024

  • Content Marketing Manager

    Oct 2020 - Nov 2023
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  Lean Labs

  Jan 2024 - now

  Growth Marketer