Experience

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  Telkomsel

  May 2013 - Jul 2013

  Internship
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  Bpjs kesehatan

  May 2016 - Jul 2016

  Internship
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  Pt astragraphia xprins indonesia

  May 2016 - Aug 2016

  Internship
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  Pt. berca mandiri perkasa

  Aug 2018 - Aug 2019

  Customer service officer

  - Fostering good relationships with customers, regularly making visits according to customer needs.- Assist customers in managing stocks, recommending and estimating parts needed as well as maintenance schedules to create sales prospects.- Visiting customers with parts Spv especially in meeting and handling special cases in the field.

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  Kraft heinz

  Jan 2020 - Jan 2023

  It system implementer

  - Will be the main PIC to implement SFA system to targeted distributor in 2020 to present- As the main trainer to distributors and sales teams- Prepared variety of different written communications, report, and document- Provide user guide application, DMS, Change Request and system integration- Writing and executing functional, non-functional system integration testing with developer and client- Keep record and project progress also maintenance system to developer or user- Used critical thinking to identified issue, break down problems, analyst, evaluate, provide solutions, colaboration and make decisions with Go To Market teams to deliver the best solution- Support any inquiry/ issues in the system through online ticketing- Traveling across islands in Indonesia Show less

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  Persolkelly

  Feb 2023 - Dec 2023

  It sales force automation support lead

  - Manage various digitalization projects e.g Sales Force Automation and Distributor Management Systems.- Responsibility manage implementation timelines, support, evaluate and monitor ongoing projects to ensure business needs are met and ensure they meet user expectations according agreed timelines.- Responsibility handling incidents according to priority with related functions, monitoring system, data integration and provide the best solution.- Maintenance master data system e.g stock, pricing, promotion, route, customer, ect)- Implementation SFA 2.0 across 160+ domes collaborating with Go To Market (GTM) from Sales Department.- Lead 4 team members as system implementers. Show less

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  Kraft heinz

  Jan 2024 - now

  Distribution management system - associate supervisor