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M. Sofyan Bahrum Juniardi

M. Sofyan Bahrum Juniardi

Internship

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location of M. Sofyan Bahrum JuniardiSouth Jakarta, Jakarta, Indonesia

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  • Timeline

  • About me

    Distribution Management System at Kraft Heinz Company

  • Education

    • Telkom University

      2013 - 2018
      Bachelor's degree Computer Science Computational Science

      Graduate 2018 of Telkom UniversityJudicium January 08, 2018Graduation March 27, 2018

    • SMK Telkom Sandhy Putra Medan

      2010 - 2013
      Bachelor of Engineering - BE Computer Systems Networking and Telecommunications

    • MTs Ar-Raudhatul Hasanah Boarding School

      2007 - 2010

      Activities and Societies: Gitapati Marching Band Buana Nada

  • Experience

    • Telkomsel

      May 2013 - Jul 2013
      Internship

    • BPJS Kesehatan

      May 2016 - Jul 2016
      Internship

    • PT Astragraphia Xprins Indonesia

      May 2016 - Aug 2016
      Internship

    • PT. Berca Mandiri Perkasa

      Aug 2018 - Aug 2019
      Customer Service Officer

      - Fostering good relationships with customers, regularly making visits according to customer needs.- Assist customers in managing stocks, recommending and estimating parts needed as well as maintenance schedules to create sales prospects.- Visiting customers with parts Spv especially in meeting and handling special cases in the field.

    • Kraft Heinz

      Jan 2020 - Jan 2023
      IT System Implementer

      - Will be the main PIC to implement SFA system to targeted distributor in 2020 to present- As the main trainer to distributors and sales teams- Prepared variety of different written communications, report, and document- Provide user guide application, DMS, Change Request and system integration- Writing and executing functional, non-functional system integration testing with developer and client- Keep record and project progress also maintenance system to developer or user- Used critical thinking to identified issue, break down problems, analyst, evaluate, provide solutions, colaboration and make decisions with Go To Market teams to deliver the best solution- Support any inquiry/ issues in the system through online ticketing- Traveling across islands in Indonesia Show less

    • PERSOLKELLY

      Feb 2023 - Dec 2023
      IT Sales Force Automation Support Lead

      - Manage various digitalization projects e.g Sales Force Automation and Distributor Management Systems.- Responsibility manage implementation timelines, support, evaluate and monitor ongoing projects to ensure business needs are met and ensure they meet user expectations according agreed timelines.- Responsibility handling incidents according to priority with related functions, monitoring system, data integration and provide the best solution.- Maintenance master data system e.g stock, pricing, promotion, route, customer, ect)- Implementation SFA 2.0 across 160+ domes collaborating with Go To Market (GTM) from Sales Department.- Lead 4 team members as system implementers. Show less

    • Kraft Heinz

      Jan 2024 - now
      Distribution Management System - Associate Supervisor

  • Licenses & Certifications

    • Cisco Exploration : Network Fundamentals

      Cisco
      Mar 2013

    • Implementing Your IT Strategy

      LinkedIn
      May 2021
      View certificate certificate

  • Volunteer Experience

    • Event Chairman

      Issued by Telkom University on Oct 2015
      Telkom UniversityAssociated with M. Sofyan Bahrum Juniardi