Pankaj P.

Experience

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  Movate

  Mar 2020 - May 2022

  Data Analyst

  Working With Customer Company Nokia for Client Airtel. Managing 9 operational Countries of Africa-Analyzing and managing operational Ticket's service level agreements. Managed increasing SLA to 99.97%.-Analyzing and presenting Key performance index(KPI) trends and presenting quantative data insights with the help of BI tools.-Responsible for preparing and Presenting previous day operational Reports and Dashboards to Stake Holders.-Delivering Accurate, Fair and Reliable Dataset Related to Change management for further Governance.-Responsible for Tracking Workflow of Employees from Different Database and Collaborate with domain managers with insights to maintain Efficiency and Utilization. Show less

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  Nokia

  Jun 2022 - Mar 2024

  Working in the Digital office of Nokia in the function of Strategy and Technology.1) Efficient Collaboration: Translated reporting goals by collaborating with Digital Office, ensuring clear communication.2) Data-Driven Optimization: Integrated analytics into Program/Project frameworks for improved decision-making.3) Governance Enhancement: Fixed data collection gaps for efficient governance and accurate portfolio analysis.4) Automation Expertise: Implemented solutions, reducing manual work and streamlining governance processes.5) Tech-Powered Reporting: Developed online reports with PowerApps, PowerBI, and ServiceNow for real-time information Show less 1) Power BI Expert: Created insightful dashboards, handled ETL processes, and visualized data effectively for data-driven decision-making.2) Stakeholder Requirement Management: Collaborated with stakeholders, understood needs, and delivered solutions aligned with business goals.3) Project Delivery: Ensured successful project outcomes by meeting deadlines and transforming raw data into actionable insights.4) Performance Management: Implemented performance evaluation systems, identified KPIs, and analyzed performance data for continuous improvement.5) KNIME Proficiency: Utilized the KNIME platform for data manipulation, predictive modeling, and data mining tasks.6) Power Automate: Streamlined workflows and automated repetitive tasks, increasing productivity and efficiency.7) Data Analysis: Conducted in-depth data analysis to uncover trends, patterns, and actionable insights for strategic decision-making.8) Reporting & Visualization: Created visually appealing reports and dashboards to present complex data in an easy-to-understand manner.9) Cross-Functional Collaboration: Collaborated with cross-functional teams to gather requirements, exchange insights, and support collective goals. Show less

  • ServiceNow Developer & Data Analyst

    Sept 2023 - Mar 2024

  • Performance Management Specialist

    Jun 2022 - Sept 2023
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  Orange Business

  Apr 2024 - now

  Strategy & Operations Analyst