Alexandra Kerns

Alexandra Kerns

Clerical Assistant

Followers of Alexandra Kerns16 followers
location of Alexandra KernsColumbus, Ohio Metropolitan Area

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  • Timeline

  • About me

    Successful manager and team collaborator; one mission, one team.

  • Education

    • Westerville North

      2005 - 2009
      Diploma High School/Secondary Diploma Programs

      Activities and Societies: Softball, Dance, Junior/Senior Mentor Program President General education with Honor classes

    • Arizona State University

      2017 - 2018
    • Columbus State Community College

      2009 - 2011
      Associate of Science (A.S.) Accounting
  • Experience

    • Ohio Heart Group, Inc.

      Mar 2009 - Sept 2009
      Clerical Assistant

      Provided office automation support for cardiology staff.Responsible for managing internal and external customer appointments.Collected and reconciled for customer financial accounts.Coordinated customer insurance billings and account reconciliation.

    • PNC

      Apr 2010 - Oct 2016
      International Trade Analyst Sr.

      Utilize international trade specific procedures, rules and regulations.Evaluate and execute transactions and processes.Identify and address exceptions and escalated items.Administer trade compliance program in order to mitigate bank risk.Verify work processes to ensure completeness, accuracy and conformance to establish service level and applicable policies and procedures.I have also held other sales and administrative positions with PNC.

    • Three Sisters LLC DBA Smoothie King

      Oct 2016 - Dec 2016
      Operations Manager

      Oversee the daily operations for 5 Smoothie King franchises in the Central Ohio area.Coordinate retail and smoothie good orders/inventory.Hire and provide training to new team members and supervisors. Implementing procedures and tasks to ensure a more satisfying customer experience and business efficiency.Marketing for each store through local events, school fundraisers and product sampling.

    • Starbucks

      Jan 2017 - Dec 2018
      Store Manager

      Managing store operations: coordinate daily operations and tasks, maintain inventoryDriving financial success: creating daily sales goals Building and leading teamsCreating a meeting place in the community

    • PNC

      Dec 2018 - Sept 2021
      Senior Fraud Analyst
    • Bank of America

      Sept 2021 - now
      Operations Analyst
  • Licenses & Certifications

    • ServSafe

      National Restaurant Association
      Dec 2016