Lucie Nind

Experience

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  Lee Cooper

  Nov 2003 - Mar 2005

  Supervisor

  • Daily banking and paperwork • Supervision of works • Opening and closing of the store

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  Designer Room

  Mar 2005 - Jul 2006

  Manager

  • Daily banking and paperwork • Collating and reporting weekly figures to centre management for analysis • Creating daily floor plans to ensure all areas of the store were staffed and employees were regularly rotated • Merchandising and rotating stock • Compiling monthly rotas, to within a wage budget, and calculating wages • Conducting stock takes

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  Princes Gate Mineral Water

  Jul 2006 - Sept 2009

  Administrator

  • Managing prospect data, setting up and maintaining new customer files • Taking and transferring telephone calls, relaying messages where appropriate • Customer care, calling customers to find out their water requirements for the next day • Logging and dispatching orders, and booking out equipment where necessary

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  Dezrez | Estate Agent Software

  Sept 2009 - Aug 2010

  Administrator

  • Logging payments onto the company CRM system • Sending information out to customers, chasing up information for Home Information Packs (HIP packs) with the relevant people • Opening and maintaining new client files • Requesting information from the Land Registry & other bodies • Logging on and processing incoming documents • Compiling and issuing contracts and other documents required in the conveyancing process • Chasing up other solicitors and our clients for outstanding paperwork • Keeping our client appraised with the progress of their sale or purchase • Issuing the relevant paperwork and payment to Estate Agents, Land Registry, Banks and clients upon completion of the sale or purchase Show less

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  AIRCRAFT MAINTENANCE SUPPORT SERVICES LIMITED

  Nov 2010 - Oct 2016

  Administrator / PA / Receptionist

  • Booking all company travel and accommodation for company CEO, Directors and visitors • Managing several diary systems • Responsible to incoming and outgoing mail • Sourcing, booking and organising entertainment for visiting customers • Organising, co-ordinating and hosting company events • Taking, typing and distributing meeting minutes and board papers • Typing documents from dictation • Ordering all stationary and company branded merchandise and maintaining stock levels • Dealing with all incoming calls and visitors • Completing invoices, taking and chasing payments for MoD orders • General office duties as required. Show less

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  Shillibiers Ltd

  Oct 2016 - Jun 2018

  HR Administrator

  • Collating timesheets and processing the weekly payroll, creating and setting up personnel files for all new employees and updating as required • Passing all incoming invoices for payment and entering them onto the MRP system • Answering & re-directing all incoming calls / greeting visitors • Ordering and maintaining stock levels of all stationary, cleaning and canteen supplies • Dealing with the general public who would attend site to dispose of various waste / collect aggregate • General office duties as required Show less

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  The British Rototherm Ltd

  Jun 2018 - Sept 2020

  Senior Sales and Service Administrator

  Service co-ordinator for electronic laboratory. Providing customers with quotes for repairs and service work, updating them of any relevant information • Ensuring all returned equipment is logged and prioritised for the service engineers effectively • Quoting for, booking and organising on-site Engineer visits • Key liaison between customer and production to obtain progress update and expedite requests, whilst ensuring the order book is not affected in any way • Daily production and departmental meetings where information on all pending customer orders is shared, including details of overdue orders and part shortages • Updating and maintaining company spreadsheets to reflect performance figures • Monitoring several email accounts, distributing or actioning requests as required • Answering & re-directing all incoming telephone calls • Chase in payment on pro forma invoices until payment is received and provide full updates on MRP system • Take credit card payments via the telephone and progress this through our database • Domestic shipments and collections, invoices and daily transport arranged via UPS • Expeditor for the purchasing department • Holiday cover for the logistics and accounts departments • Dealing with and booking all company travel requirements • Working in a lean production environment and assisting in the updating of system processes and kaizen • Skilled in continuous improvement problem solving using ‘just do it’ and ‘route cause analysis’ Show less

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  Sinclair Garages Ltd.

  Sept 2020 - Jan 2022

  Finance Administrator

  Part of a small centralised finance team that provide administrative support to 10 sites across the Sinclair Group. My main responsibilities included: • Dealing with internal and external enquires via our centralised email account • Processing finance applications whilst adhering to all GDPR regulations • Requesting additional information from customers in support of their finance application • Liaising closely with internal sales teams and Volkswagen Financial Services to ensure a smooth and timely customer experience • Submitting invoices to Volkswagen Financial Services to request customer funds, ensuring all previous finance is settled • Maintaining company databases Show less

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  Linde Material Handling

  Jan 2022 - Dec 2022

  National Short Term Rental Administrator

  As part of a National team, working with a hybrid approach, I was responsible for the below: • Dealing with internal and external enquiries • Receive and process all associated short term rental business • Liaise with workshops and Asset Controllers to schedule workload to meet customers expectations and Linde commercial business requirements • Liaise with accounts for setting up of new customers, raising rental contracts to include maintenance and thorough examination processing • Ensure all order contract and PDI documentation is in order and files electronically as appropriate • Third party hire management to include sourcing and cost management • Deal with off-hires, terminating agreements, field based off hire inspections and ensuring trucks are collected in the required time frame • Monitoring and processing of inbound customer invoice queries • Answering and dealing with incoming telephone calls and enquiries Show less

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  Tokio Marine Kiln

  Feb 2023 - Apr 2023

  Underwriting Assistant
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  GE Door Manufacturing

  May 2023 - Sept 2023

  Document Controller
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  Sofidel UK Limited

  Sept 2023 - now

  Product Office Assistant