Experience

• 

  Qualitykiosk technologies pvt. ltd.

  Jul 2008 - Aug 2014

  Associate consultant (performance testing)

  • Coordinated with different teams such as project stakeholders, BA, and development teams to identify non-functional requirements followed by designing product-specific workload model and performance test plan.• Interacted with different teams such as the infrastructure support team, third-party product teams to ensure correct environment configuration and aligned monitoring support before execution for smooth delivery.• Undertook different types of tests like load, stress, endurance, and failover tests. • Demonstrated expertise in creating intensive and advanced LoadRunner scripts, using custom functions and programs to support performance-testing efforts.• Used APM solutions to identify application issues in the pre-production stage.• Analysed performance problems and presented findings to department heads along with any potential solutions. Show less

• 

  Capgemini

  Sept 2014 - Jan 2016

  Senior consultant (performance testing)

  • Mentored and lead a team of 4 to 5 performance testers.• Assessed the current performance of the applications and reviewed the existing testing and QA processes.• Developed/Reviewed the test plan, test scripts, test cases for testing different modules of the System. Responsible for doing Requirements review, Design Reviews, and Test validation scripts review.• Used APM tools to identify the root cause of the transaction that caused the slowness in the system.• Reported day-to-day testing progress to the Project management and customer.• Conducted discussion with the Development team to decide on the hardware required to support future user growth based on the performance test.• Evaluated various performance testing tools, carried out POC and created POC document. Show less

• 

  Qualitykiosk technologies pvt. ltd.

  Jan 2016 - Sept 2023

  APM:• Managed multiple APM projects, working with Leads & Testers to ensure the overall quality of the project delivery. • Worked closely with the Release Managers, Implementation Managers, and CTOs in relation to go-live events. • Undertook weekly Obeya meetings with the project stakeholders to provide timely updates on the production incidents and load test results carried out. • Conducted monthly project governance meetings with upper management and presented a holistic view of the project outcome. • Designed and implemented quality control standards for APM projects for consistent approach and results. • Streamlined the Weekly/ Bi-Weekly APM analysis Report which ensured process compliance and appreciation from Client CTO. • Developed and implemented internal audits within APM implementation project. Performance Testing:• Engaged and managed stakeholders, collaborating closely with Project Managers to meet expectations and ensure their participation in testing phases.• Accountable for defining and implementing test strategies, test design, test case documentation, and reporting using E2E infra test case templates.• Provided test estimation and developed detailed performance test plans and work breakdown structure plans, aligned key tasks and milestones with test experts, and ensured smooth and high-quality deliveries.• Developed and executed comprehensive performance test strategies for various complex projects, ensuring applications and systems meet performance requirements under different load conditions.• Conducted root cause analysis for performance issues using observability tools, working closely with development teams to implement performance optimizations and improvements.• Planned and managed QA effort at the sprint level, collaborating with the Scrum Master and participating in test scenario definition with the business.• Tracked and managed metrics as per Test Metrics and KPIs, reporting test cases and bugs centrally in Jira. Show less • Coordinated with business teams for designing and creation of custom business dashboards in Dynatrace APM & and shared with the respective stakeholders.• Engaged in weekly incident meeting calls with the client and discussed recurring issues, trend analysis, and scope of improvements.• Undertook performance improvement plan for the top tier applications within the organization and helped to improve the application performance and availability.• Planned quarterly review of alerts and thresholds with respective application teams to ensure that clear and actionable alerts are generated.• Created various documents, e.g., case studies, demos, presales presentations, proposals to support the consulting sales representatives.• Conducted test results review meetings for major test runs and conducted performance test sign-off meetings.• Played an active role in giving training to new joiners on PT and APM concepts along with Loadrunner and Dynatrace. Show less • Responsibilities included assigning, prioritizing, and overseeing the day-to-day activities of the APM team and mentoring the team for all kinds of technical challenges.• Successfully planned and executed implementation of AppDynamics and AppMon in more than 50+ applications and 300+ Servers.• Undertook performance improvement plan for the top tier applications within the organization and helped to improve the application performance and availability.• Planned, coordinated, and implemented a timely upgrade of Dynatrace AppMon across the organization.• Successfully designed and implemented customized NOC dashboards which provide key insights and analysis about the health, capacity, and overall system performance.• Worked in Trend Analysis, Application Sizing, Monitoring, analyze bottlenecks, tuning, and implementation.• Contributed to best practice knowledge sharing and knowledge management within the organization. Show less

  • Senior Manager - APM & Performance Testing

    Apr 2021 - Sept 2023

  • Manager - APM & Performance Testing

    Apr 2017 - Mar 2021

  • Assistant Manager - APM & Performance Testing

    Jan 2016 - Mar 2017
• 

  Hitachi systems india pvt ltd

  Sept 2023 - now

  Senior manager apm