Jonathan E. Vargas Figueroa

Experience

• 

  Victoria's Secret

  Jan 2008 - Feb 2009

  Customer Service Assistant Manager

  • Conducted brand audit, maintained security standards and ensured compliance• Expanded Customer base through detailed knowledge of services, products and selling techniques to sales associates.

• 

  Princess Cruises

  Jan 2009 - Jan 2016

  • Managed all public relations and marketing strategy, with the goals of selling future cruises• Received and handled up to $25k a week of monetary 'future cruise' deposits• Coordinated and scheduled all arrangements for all Captain's Circle club events • Collaborated and oversaw the operation responsibilities with 15 member production team• Responsibilities included: scheduling, payroll, office management, all production inventory, and ensuring all quality standards achieved for with passenger-audience. Also, featured as dancer in all production shows

  • Onboard Sales Manager/Captain Circle Host

    May 2014 - Jan 2016

  • Assistant Company Performance Manager

    Jan 2009 - May 2014
• 

  MTN - an EMC Company

  Jun 2012 - May 2014

  Internet Manager

  • Served as the Manager and Operator of the Internet Center onboard• Prepared daily basic data processing, financial tracking and revenue balancing reports with an approximate $120k in monthly sales• Provided Customer Service to passengers and crew members in a professional and exceptional manner

• 

  Universal Orlando Resort

  Mar 2014 - now

  Professional Dancer
• 

  Orlando Orthopaedic Center

  Mar 2016 - Aug 2016

  Appointment scheduler lead