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Scott A. Milkey

Scott A. Milkey

Founder/ Director of Operations

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location of Scott A. MilkeyCharlotte Metro

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  • Timeline

  • About me

    Director Of Collections at PayTomorrow

  • Education

    • Kingswood-Oxford

      1979 - 1983
      High School general

      Activities and Societies: Lacrosse, Secretary of School, Yearbook Editor

    • Davidson College

      1983 - 1987
      Bachelor's Degree Political Science

      Activities and Societies: Lacrosse, Sigma Alpha Epsilon Fraternity

    • University of South Carolina-Columbia

      1990 - 1991
      Master's Degree International Business

  • Experience

    • Just Fresh Bakery Cafe'

      Aug 1992 - Apr 2003
      Founder/ Director of Operations

      Grew a restaurant from a coffee cart to a 13 unit regional chain with over 8 million in gross sales. Developed operations manual. Trained all managers and oversaw all operations with over 150 employees. Lead the expansion through sale of franchise and trained and supervised all new store openings. Sold business.

    • Bojangles' Restaurants, Inc.

      Sept 2003 - Jan 2008
      Regional Training Manager, Area Director

      Hired to design a new restaurant concept from ground up. Promoted to operations after Bojangles bought my former company. After success in multi-unit management was promoted to training management personnel of region that consisted of 45 stores. Left after change of ownership.

    • Roly Poly Sandwiches

      Sept 2008 - Mar 2011
      Owner/Operator

      Bought the business in September 2008. Handled all daily operations of the facility.Experienced 0% turnover in over two years of operation.Improved corporate inspection scores (88 avg. to 95 avg.)Forced to close business, when relocation attempt failed.

    • Italian Pie

      May 2011 - Aug 2011
      General Manager

      Managed new concept restaurant for Big Game Brands.Replaced entire management team after inital review of performance.Supervised daily operations of entire business.Retrained entire staff with customer service focus.Offered partial ownership of concept. Concept closed October 2011.

    • Maggiano's Little Italy

      Aug 2011 - Dec 2011
      Service Manager

      Supervised 350 seat dining area during holiday season.Managed service staff of 45 employees.Assisted in catering operations.Coordinated special event accomodations.Left company for better opportunity

    • Yoforia,

      Jan 2012 - Apr 2012
      Area Director

      Oversaw daily operations of 7 frozen yogurt units.Evaluated store and personnel performance for bonus eligibility.Hired and trained personnel.Administred payroll and all reporting for area.Company bought by TCBY.

    • Panera Bread

      Jun 2012 - Jan 2014
      Manager

      Completed three month management training program, including Serv Safe certificationOversee operations of café with $2.5 million in annual sales.Responsible for inventory purchasing and cost controls.Design staff schedule

    • Uber

      Feb 2014 - Jul 2014
      Customer Service Representative

      Ranked in top 10% for customer service with over 1400 assignmentsTrain new Customer service representativesRecruit new Reps

    • Goodwin Hospitality

      Sept 2014 - Jun 2015
      Hospitality Partner

      Opened Charlotte office concentrating on management recruitment in hospitality industryGrew client base by marketing services to local organizationsDesigned and marketed mystery shop programs.Marketed field audit services and guest surveys.

    • PayTomorrow

      Jul 2017 - now
      Director Of Collections

  • Licenses & Certifications

    • Serv Safe

  • Volunteer Experience

    • Preparing meals

      Issued by Urban Ministries on Jan 2004
      Urban MinistriesAssociated with Scott A. Milkey