Experience

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  Gündüz ağır nakliyat

  Aug 2020 - Sept 2020

  Operations intern
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  Dab technology and logistics

  Jun 2022 - Jan 2024

  • I optimized operational processes, efficiently managed resources, and improved business processes, overseeing a team of over 100 individuals, while effectively managing time.• I successfully planned, executed, and monitored customer-specific projects, leading to increased customer satisfaction.• I enhanced team motivation and effectively guided operational personnel through the development of leadership skills.• I closely monitored industry trends to optimize and improve supply chain processes.• I conducted risk analyses for critical processes, ensuring the security of operations, while also effectively managing time to generate rapid and efficient solutions to issues.• I successfully organized and managed interviews for new employees and managers, enhancing the hiring process with effective assessments among candidates. Additionally, I took measures to facilitate the adaptation and orientation processes for new hires. Show less While serving as a shift supervisor, my main responsibility was to oversee and guide the employees on my shift. I strived to maintain a fair balance among the employees when assigning tasks and tracking their job performance.I had to organize the daily workflow of the shift. This meant optimizing work processes and ensuring that materials and resources were used correctly.Ensuring the safety and health of the employees was a priority. I quickly identified any hazardous situations and took necessary precautions. I also ensured compliance with safety procedures.Whenever an issue arose, I identified the problem and swiftly generated solutions. If needed, I communicated with upper management or other departments.I prepared reports on daily operations and regularly shared updates on the shift's progress with upper management. This helped them monitor the organization's overall performance.I provided training for new employees and offered support for existing staff to enhance their skills. This contributed to increasing team productivity.Managing workplace relationships and resolving conflicts among employees fell under my responsibilities. I also employed various methods to motivate employees and encourage teamwork.I monitored the quality of products or services and implemented corrective measures as required. Ensuring customer satisfaction was critically important for the organization's success. Show less

  • Operations Specialist

    Jan 2023 - Jan 2024

  • Operations Shift Supervisor

    Jun 2022 - Jan 2023
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  İkigai cosmetics

  Feb 2024 - May 2024

  Warehouse operations manager

  As a warehouse operations manager, my daily responsibilities revolve around overseeing and managing our company's warehouse operations. A typical day for me usually starts with planning and coordinating warehouse activities. This includes tasks such as receiving incoming goods, storing them appropriately, preparing orders, and organizing shipments.I also keep a close eye on inventory management. This involves monitoring stock levels and devising strategies to optimize inventory. I take steps to reduce excess inventory and address any shortages as they arise.Ensuring warehouse security is also within my purview. I monitor security cameras, manage security personnel, and implement security protocols to maintain a safe environment within the warehouse. Additionally, I take measures to ensure the occupational health and safety of warehouse staff.I continuously review and improve warehouse processes to enhance productivity and efficiency. This involves identifying areas for improvement and implementing changes to streamline operations and reduce costs.Customer relationship management is another key aspect of my role. I organize warehouse operations to meet customer demands and strive to resolve any customer complaints promptly. Ensuring that orders are fulfilled accurately and delivered on time is a priority in my planning.In summary, as a warehouse operations supervisor, my job is to effectively manage our company's warehouse operations and ensure customer satisfaction through efficient and organized processes. Show less

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  Nation loji̇sti̇k ve danişmanlik

  May 2024 - now

  Logistics operations manager

  As the Regional Operations Manager for Istanbul, my duties and responsibilities include:Operations ManagementI am responsible for managing and coordinating daily operations in the Istanbul region. I work to ensure the efficiency and effectiveness of operational processes. I set operational goals and monitor performance metrics.Strategic PlanningI develop regional strategies in line with our company's overall strategic goals for the Istanbul region. I identify new business opportunities and areas for growth.Team ManagementI am responsible for hiring, training, and managing the operations team in Istanbul. I evaluate team members' performance and lead continuous improvement processes.Customer RelationsI ensure customer satisfaction and handle customer complaints. I develop strategies to strengthen customer relationships.Quality Control and ComplianceI ensure compliance with company policies and industry standards. I work to continuously improve operations through quality control processes.Reporting and AnalysisI prepare operational performance reports and present them to senior management. I conduct analyses to support data-driven decision-making.My Skills and QualificationsWith my leadership skills, I effectively manage and motivate teams. My strategic thinking capability allows me to plan long-term and set strategic goals. My analytical skills enable me to analyze data and make data-driven decisions. I have strong communication skills, allowing me to communicate effectively both in writing and verbally. My problem-solving abilities help me quickly and effectively resolve operational issues.These duties and responsibilities highlight the scope and importance of my role as the Regional Operations Manager for Istanbul. Show less