Emily Berwald

Experience

• 

  Viacom

  Jan 2017 - Jan 2018

  Music Services Coordinator

  -Maintained and curated the Viacom Music Library, an internal music library website used daily for music placements in productions across all Viacom programming-Facilitated uploads and publishing of music tracks to the library system while ensuring accuracy of corresponding metadata-Drafted composer agreements and project sheets for programming across all Viacom channels-Oversaw the administrative tracking of all composer agreements, including 3rd Party agreements, deliverables, and processes for the Music Strategy team-Assisted in training and managing new employees and interns Show less

• 

  AWAL

  Feb 2018 - May 2022

  -Supported global team of Community Support Associates in day-to-day responsibilities -Managed a growing roster of artists and managers and provides support and advice for queries pertaining to all aspects of AWAL and the music industry-Curated and edited a client-facing Knowledge Base of over 100+ articles for SEO capabilities and to increase the ease of self service for our clients-Created and implemented a new training plan for Community Support Associates -Wrote and updated new articles to exist in our client-facing Knowledge Base-Supported clients and answered queries through the use of the ZenDesk ticketing system-Created internal tools to assist Community Support Associates in their day-to-day roles

  • Associate Director, Artist & Label Development

    Jul 2021 - May 2022

  • Community Manager

    May 2019 - Jun 2021

  • Community Associate

    Feb 2018 - May 2019
• 

  Ingrooves Music Group

  Jun 2022 - Oct 2023

  • Senior Label Manager

    Mar 2023 - Oct 2023

  • Label Manager

    Jun 2022 - Mar 2023
• 

  Virgin Music Group

  Oct 2023 - now

  • Director, Label Management

    Mar 2025 - now

  • Senior Label Manager

    Oct 2023 - Mar 2025