Graham Day

Graham Day

Produce Clerk

Followers of Graham Day159 followers
location of Graham DayGuelph, Ontario, Canada

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  • Timeline

  • About me

    Looking for new opportunities

  • Education

    • Sheridan College

      2012 - 2013
      Information Technology Support Services
  • Experience

    • Sobeys

      Jan 2011 - Apr 2014
      Produce Clerk
    • Careworx Inc.

      Feb 2011 - Dec 2011
      IT Help Desk

      -Answered 20 Incoming calls from customers a day and resolved customer issues, resulting in customer satisfaction-Routinely monitored customer’s servers and reported to management and clients when any issues arise, resulting in increased company service performance-Rebuilt touch screen computer kiosks and repaired them, resulting in saving company costs

    • NoBul Media

      Sept 2012 - Dec 2012
      Co-op Student
    • ITSC Sheridan College

      Apr 2013 - Sept 2013
      Classroom Support Technologist

      -Improved reporting process by making multiple notes on tickets for people that had recurring issues and escalated them to management-Routinely showed up early to get a jump start on the ticket queue and to ensure that the workload for the day was regulated-Proactively prepared and ensured that the video call units were working correctly every day, as they were used frequently

    • FOOD BASICS LIMITED

      Apr 2014 - Sept 2018
      Produce, Meat and Grocery Clerk
    • Camis Inc

      Apr 2018 - Dec 2018
      IT Help Desk Technician

      -Set up over 20 computer terminals and printers at Ontario parks, preparing them for use during the busy summer season-Updated the company’s information database with regularly to keep client information current and accurate for future inquiries-Tested, repaired and documented procedures for over 50 broken printers and terminals resulting in reduced company costs in maintenance services

    • Emerson

      Sept 2019 - Jun 2020
      Order Picker and Lift Truck Driver

      -Operated a lift truck regularly and followed the company safety guidelines to maintain an accident-free workplace-Operated a computer regularly, made mailing slips to send parcels to customers nation-wide and ensured proper addressing so that parcels arrived at the correct location, reducing processing errors-Foresaw several potential hazards in the lift truck path and notified management in a respectful and collegial manner in order to resolve the issues

  • Licenses & Certifications