Chrisna Chandra

Experience

• 

  PT Mitra Adiperkasa Tbk

  Dec 2007 - Jun 2013

  Gift Voucher Department was a new department in 2009. • Find the right tune or Standar Operational Procedure (SOP) for the new department.• Along with the team, maintain the sales growth and hit the yearly sales target.• Do the initial communication and approaching to get the permission for put free promotional material in the stores from the brand managers and operation managers of each brand of MAP Group.• Put the promotional material of MAP Gift Voucher in MAP stores to build the brand awareness of MAP Gift Voucher in Jabodetabek and outstation area.• Grow new database of customer for selling MAP Gift Voucher, by doing research, cold calls, presentation and maintain the relationship with the customer.• Plan and execute promotional activities in order to increase the brand awareness and stimulate the sales for MAP Gift Voucher, by promote the brand via online and offline, give sponsorships, and join several events.• Conducting trainings for all staff of MAP stores to ensure they are familiar with the mechanism of MAP Gift Voucher redemption system. • Approach the operation managers and stores to open the new channel of sales. MAP Gift Voucher started available to sell in several of MAP stores with consignment system in 2009. Show less • Work as a secretary / personal assistant for General Manager of Advertising & Promotion Department.• Responsible to do filing and administration works for the department.• Do research and make the best presentation for the requestor. Advertising and promotion department helping brand managers to make a presentation when they want to approach the new brand to be part of MAP group• Become one of main Graphic Designer for Children Department. I was responsible for design and prepare the promotion materials for Children Department.• I also began to help Gift Voucher department part time. Show less

  • Marketing Coordinator (Gift Voucher Division)

    Jan 2009 - Jun 2013

  • Secretary

    Dec 2007 - Dec 2008
• 

  PT. Mitra Adiperkasa Tbk

  Jul 2013 - Sept 2017

  PT Mitra Adiperkasa Tbk is the leading lifestyle retailer in Indonesia with over 2,000 retail stores. Gift Voucher Department is a department who responsible for the sales of MAP Gift Voucher which is a voucher that can be used in all stores under PT Mitra Adiperkasa Tbk (MAP) Group in Indonesia (for the details please visit www.mapgiftvoucher.com).My responsibilities are:• Maintaining monthly sales target in the level of:o Business to Business: sustaining a good relationship with current and new customer, by doing cold calls, visit customer, do presentation and make sure the customer get the best service experience in purchasing our product. o Business to Customer: to liase with the stores operation team in order to ensure the consigment system works well and the sales target is be achieved, maintaining the stock availability in a good level, open new channel of sales via potensial stores, and conduct product training periodically for all staff of MAP stores across Indonesia (8 cities in a year). • Work closely with Marketing and Promotion team for monitor their tracking communications in offline & online activities related to the brand building of MAP Gift Voucher and creating new promotion ideas to boost the sales of our product.• Make weekly, monthly and yearly sales report for the director, CFO and CEO of MAP.• Create and maintain yearly budget for the operational of Gift Voucher Department. Show less • Maintaining monthly sales target in the level of Business to Customer (retail).• Make weekly, monthly and yearly sales report for the director, CFO and CEO of MAP.• Create and maintain yearly budget for the operational of Gift Voucher Department.• Make sure the availability of all the stuff for operational activities in Gift Voucher Department.• Make sure the stock level of vouchers in our private storage always in good condition and work closely with Corporate Sales team to ensure all the orders from B to B customers and B to C customers (stores) delivered on time (throughout Indonesia). Show less

  • Senior Sales and Operations Manager

    Oct 2015 - Sept 2017

  • Operation Manager (Gift Voucher Division)

    Jul 2013 - Oct 2015