Armando Martin Jadrin

Armando Martin Jadrin

Technical Support

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location of Armando Martin JadrinAuckland, Auckland, New Zealand

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  • Timeline

  • About me

    Post Study (Open) Work Visa | 0223 006 149 | IT Support Engineer | CRM Administrator

  • Education

    • Technological Institute Of The Philippines

      2001 - 2006
      Bachelor of Science in Information Technology Network Infrastructure and Computing Security

      Studied Bachelor of Science in Information Technology

    • Otago Polytechnic Auckland International Campus

      2019 - 2020
      Postgraduate Diploma (Level 8) Applied Management in Business Information Systems
  • Experience

    • Sykes Asia

      Jun 2006 - Aug 2008
      Technical Support
    • NYK FilJapan Shipping Corporation

      Oct 2008 - Feb 2014
      MIS Associate

      Manages/ Administer TCP/IP, name resolution, directory services, McAfee EPO/ VPN firewall, Lotus Notes Domino/ Black Berry Server, Symantec VIP Access, Remote Support, Biometrics end support.Handles Microsoft Windows, Fedora Linux operating systems, VMware/ VirtualBox, Citrix, utilities, SARG/ Squid Proxy and macro commands.Supported Networked PC and Windows environment supportApplies data backup/ offsite for Business ContingencyQuality Management AuditorMicrosoft Lync 2013Coding ConceptsVMwareCRM/ ERPCloud AdministrationCitrix SupportCognos Systems Show less

    • MicroSourcing

      Aug 2014 - Feb 2015
      Microsoft Dynamics CRM Administrator

      Data management, Report functions, Customization using implementation, SQL Server, testing, system integration, migration , project management and quality specialist.

    • Hellespont Ship Management Germany

      Jun 2015 - Jan 2017
      IT Officer
    • Linde Gas Singapore

      May 2017 - Sept 2019
      IS Support Engineer

      Support Engineer: PCs, printers, fax, mobile phone, tablet/ iPad, video conferencing & network devices. Strong capability for installation, configuration, access management, incident management and project management. End user support for IT related cases.

    • Ignite Australia / Tes-AMM / Marsh & McLennan

      Oct 2020 - Oct 2020
      Desktop Support

      22 Oct 2020 – 24 Oct 2020• Data Center Decommissioning• Physical removal of IT equipments and setting up workstation in new facilities.• User Acceptance Testing of workstations.• Data Center Commissioning

    • Recruit I.T / Rayonier Matariki Forests

      Dec 2020 - Dec 2020
      IT Support

      16 Dec 2020 – 23 Dec 2020• Administration of PC to ensure microsoft security patches are installed.• Updating and installation of updates using HP Support Assistant.• Installation of windows 10 20H2 through Goverlan computer management.

    • Expert I.T. (http://it-services.co.nz/)

      Mar 2021 - Apr 2021
      IT Support

      10 Mar 2021 – 16 Apr 2021• Administration of PCs and Servers to ensure successful migration into new Malwarebytes Management Cloud Portal.• Management of Malwarebytes migration using Auto RMM & PSA.• Email, Phone, and Remote support in completing migration tasks.

  • Licenses & Certifications

    • Bootcamp: Deep Dive into SQL

      General Assembly Singapore
    • Data Science Course

      General Assembly Singapore
    • ITIL Foundation Certificate

      AXELOS Global Best Practice
      Mar 2017
  • Volunteer Experience

    • Admin Assistance

      Issued by Cancer Society of New Zealand on Nov 2019
      Cancer Society of New ZealandAssociated with Armando Martin Jadrin
    • Conservation Volunteer

      Issued by Conservation Volunteers New Zealand on Jul 2020
      Conservation Volunteers New ZealandAssociated with Armando Martin Jadrin