Keith Millar

Experience

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  Bombardier Aerospace

  Aug 1997 - Nov 2000

  Methods Engineer

  Responsible for the continuous improvement of aircraft assembly techniques and processes. Included:CNC machinery specification and programming6-Sigma Green BeltManufacturing issue resolutionSoftware and hardware specification and implementationComputer aided process planning

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  Nortel

  Nov 2000 - Jan 2009

  To lead, manage and develop global supply chain improvement and efficiency projects. Included:Global supply chain leadership for new product introductions including liaison with international customers, account teams and suppliers,Project leadership for supply chain optimisation and transitions across global regions,Management of end-of-life planning and manufacture discontinuation,LEAN implementation and project management,Kaizen event participation, facilitation and leadershipPerformance monitoring and senior management reporting,Process analysis, improvement and cost reductionTL9000/ISO9001 internal auditor/EFQM AssessorProject management of RoHS and WEEE product compliance implementation for wireless and wireline productsFunctional lead for SAP implementation Show less Responsible for all aspects of product and process quality within the supply chain. Included:Identification and monitoring of key product performance metrics (return rates, faulty WIP etc.)Product defect analysisInterfacing with multi-national Customers and Suppliers in the resolution of product quality complaints and/or issuesFacilitation of customer audits/visitsManagement of cross functional teams on supply chain, process and quality improvement projectsImplementation and maintenance of TL9000/ISO9001 for wireless and wireline product groupsLeadership of introduction of IT processes to the QBI function, including complaints handling, SAP ERP and performance reporting Show less

  • Supply Chain Project Manager

    Dec 2004 - Jan 2009

  • Quality & Business Improvement Specialist

    Nov 2000 - Dec 2004
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  Northern Ireland Fire & Rescue Service

  Feb 2009 - May 2013

  Business Improvement Manager

  To develop and implement NIFRS Quality and Business Improvement Strategy to ensure efficiency, value for money and organisational excellence. Included:Promotion of continuous improvement across the organisation Development and implementation of continuous improvement initiatives through data, constraint and process analysis,Project management of quality standards implementationDefinition of, monitoring and reporting key performance indicatorsIdentification of best practice, customer service management, andStrategic planning and business risk management Show less

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  Invest Northern Ireland

  May 2013 - Aug 2015

  Risk Manager

  To promote the understanding of the Control Environment in Invest NI through:Development of best practice risk management processesDevelopment of organisational governance policies such as External Delivery Organisation engagement, anti-fraud and anti-briberySupporting the Executive Leadership Team and Invest NI Board decision making processesSupporting the Invest NI Audit & Risk CommitteeLiaising with Internal Audit Services and the Northern Ireland Audit OfficeConducting investigations into suspected fraudulent activityManagement the customer complaints and feedback process Show less

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  Ulster University

  Aug 2015 - now

  Senior Lecturer

  To provide research led teaching at undergraduate and postgraduate levels in the field of Operations Management.