Experience

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  Insights by kantar

  Nov 2005 - Feb 2007

  Noc engineer

  NOC Engineer-------------------• Maintain the Tru64/HP-Unix cluster environment and Maintain Premiere Version Control System, Legato Networker,MRTG. • Manage Event driven Scheduling & Batch Process Automation using Redwood Explorer Tool, Sitescope, IP Monitor, Global watcher.

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  Hp

  Dec 2007 - Jun 2009

  System engineer

  Upgrade and maintain the OS versions. Handle break-fix tickets; Perform Upgrade of patches/ packages. Troubleshoot issues related to Veritas Volume Manager(VxVm), Veritas Cluster and SAN. Perform system health check activities. Schedule and Implement change activities with hardware vendors & other teams such as DBA/Application. Handle day to day activities of OVSD - Incidents, Service Calls and Work Orders

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  Birlasoft

  Jun 2009 - Jul 2010

  Senior system engineer

  Support GE client environment and handle issues relating to Unix/WebOps. Mentor Team members in resolving issues. Liaise with the Project lead regarding project objectives and deliverables. Plan, Implement the Firmware & OS patches/ packages. Upgrade and maintain OS version and Veritas Volume Manger. Data Migration between storage arrays and resizing the file systems. Experience in administering and deploying LDAP directory infrastructure systems. Drive team adherence and manage monthly scheduling. Show less

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  Ibm

  Jul 2011 - Jan 2014

  Subject matter expert

  Provide IT Infrastructure Support and Maintenance Activities for Global Majors. Perform BAU activities via Ticketing tools, RFS – Request for Service and Server Build and Decommissioning. Provide design, planning, technical support and administration services for System platform, including software, hardware, and firmware. Provide technical knowledge and Implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation. Build, test and rehearse the BCP / Disaster Recovery processes and ensure the Data centre Improvement plan and IT contingency plans are quality products. Implement OS upgrade, SAN migration, & server consolidation process. Implement P2V and V2V migration activities in terms of process and project management perspective.Participate in scheduling of Shifts and Rosters, Work on Priority Tasks and mentor the team on Subject Expertise. Show less

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  Pantheon inc

  Feb 2015 - Sept 2015

  Technical lead

  RESPONSIBILITIES Developed POCs as per the Project requirements for a global Oil and Gas major using Cloud Automation Tools - Puppet Enterprise Tools. Document and define the standards for the Unix / Linux / Cloud environment. Lead a team of 15 people and managed BAU Operations. Extensive experience in designing and implementing Automation of monitoring, reporting and patching of Unix based servers. Work independently to handle all the escalation calls and ensure engage all stake holders and communicate. Successfully implemented DR activities. Ensure Continuous knowledge enhancement and proper knowledge sharing takes place. Show less

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  Cognizant

  Sept 2015 - Nov 2016

  Project manager

  Primarily managed Transition & Project Management for Data Center and End user Operations to an Onsite and Offshore model.Started as a Project Manager for a global IT major to manage Data Center Operations.Responsible for BAU / Project mode of IT Service Delivery Operations from offshore. Hands on experience on Unix /Linux Admin and leading a team in global environment. Work with cross-functional team members in US and India by providing technical direction to team. Involved in day to day Management calls to have proper sync up with Onshore/ Offshore model. Work independently as a Single Point of Contact to handle all the escalation calls and ensure engage all stake holders and communicate. Effectively track issues and risks, communicate status and escalate concerns via status reports and communication to management by performing frequent Audits for entire Infrastructure. Involved in acquiring and grooming the skilled resources as per the Project requirements. Show less

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  American express

  Dec 2016 - Jun 2017

  Senior project manager

  Joined Amex Bangalore Center to set up and deliver Offshore Cloud Automation – Auto Allocation Services (Data Center) for NA Operations. Handling a delivery by leading a team of resources to support critical business domainManaging and Maintain up time of applications as per SLA using ITIL standards for Incident, Change & Problem management. Interacted with Cross Functional teams of Linux, VM Ware and Storage teams to ensure smooth operations. Responsible for Staffing, Resource management and Allocation to ensure 24*7 operations. Work across the organization to establish processes and implement service level objectives to ensure service delivery issues are resolved according to SLAs. Show less