
- Timeline
- About me- Customer Support Technician 
- Education - Ecole d'électricité de genève1987 - 1992Electronic technician e.t. industrial electronics technology/technician
 
- Experience - BloombergJan 1994 - Jan 2004- Coordination of a small technician teamCoordinate installation with 3rd partiesOrganize work load according to SLAContact via Equant / OBS Installation and maintenance of Bloomberg financial solutions on all financial and stock markets in French-speaking Switzerland. - Teamleader Field Service (in part time)Jan 1996 - Jan 2004
- IT TechnicianJan 1994 - Jan 2004
 
 - SitaJan 1997 - Jan 2006Field service technician- Support & installation on the networks of all the Airlines companiesIT support on client computers PC - PS/2 - Mainframes/ Westinghouse terminals - Windows & UnixInstallation and support on message printers and ticket printers 
 - Orange business servicesJan 2004 - now- Installation & Support on MPLS–IPVPN Equant Network Network equipment staging (LAN/MAN/WAN/WLAN)Telecom migrationTraditional Architecture & SD-WAN4G routers configuration and installationIntervention on client sites covering all the French speaking area of SwitzerlandWIFI installation and coverage audit (AirMagnet) and DNACSatellite modem configuration Internal IT support on OBS computers' park(On part time only) - Network TechnicianJan 2002 - now
- IT Support TechnicianJan 2004 - now
 
.webp) - Jti (japan tobacco international)Jan 2006 - now- Support Manager for video conference solution. Ensure connections and equipment opérability.Coordination and supervision of Point to Point & Multipoint connections for all the user park including the support to Headquarters people.Video conference systems maintenance.Also responsible for audio-video systems maintenance. (AMX & Beamers)(This position was hold at 100% during 6 years - now only on part time. It is a consultant contract via OBS) IP phone support on Avaya technology& Support on mobile phone solution (This position was hold at 100% during 5 years - now only on part time. It is a consultant contract via OBS) - Videoconference On Site ManagerJan 2006 - now
- Telecommunications TechnicianJan 2006 - now
 
 - Zurich insurance company ltdJan 2010 - Dec 2015Ipt technician- Maintenance of the network structure: Gateway, routers and switchesSupport and troubleshoting on end-users problems.Contract via OBS 
 - BobstJan 2013 - Dec 2013Technicien avaya site administration (asa)- Mangement of user profiles on the ASA PBX-VoIP 
 
- Licenses & Certifications - Certificat of completion gms technical trainingPolycomDec 2006
 - Certificate of completion cma/dma/rmx administrationPolycomApr 2011
 - Ccna routing & switchingCiscoApr 2016
 - CcentCiscoSept 2013
 
- Recommendations - Dae hwan kimTeam Manager at Seoul School of Integrated Sciences & Technologies (aSSIST)South Korea
 - Amit daveInstrumentation & Metering Engineer at -Gujarat, India
 - Anthony wexlerInformation Technology Specialist | Cybersecurity ProfessionalUS Army
 - Edit szőkéné göncziRestaurant Manager at WEDODenmark
 - Guo zheng angDirector Of Product Management at PocketmathSingapore
 - Karin tolosaPersonalvetare med fördjupning inom pedagogikStockholm, Stockholm County, Sweden
 - Dr. jayashree nairProfessor & Dean Computer ScienceBengaluru, Karnataka, India
 - Pooja srinivasProgram Manager at Niantic, Inc.Hyderabad, Telangana, India
 - Prasad gorkarJr. Design Engineer at G. A. Bhilare Structural Consultants Pvt. Ltd.Pune, Maharashtra, India
 - Carlos gianpaul rincón ruizR&D Engineer, M.Sc. Mechanical EngineeringGermany
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