Simon Miville

Simon Miville

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location of Simon MivilleGeneva, Geneva, Switzerland

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  • Timeline

  • About me

    Customer Support Technician

  • Education

    • Ecole d'électricité de Genève

      1987 - 1992
      Electronic Technician E.T. Industrial Electronics Technology/Technician
  • Experience

    • Bloomberg

      Jan 1994 - Jan 2004

      Coordination of a small technician teamCoordinate installation with 3rd partiesOrganize work load according to SLAContact via Equant / OBS Installation and maintenance of Bloomberg financial solutions on all financial and stock markets in French-speaking Switzerland.

      • Teamleader Field Service (in part time)

        Jan 1996 - Jan 2004
      • IT Technician

        Jan 1994 - Jan 2004
    • SITA

      Jan 1997 - Jan 2006
      Field Service Technician

      Support & installation on the networks of all the Airlines companiesIT support on client computers PC - PS/2 - Mainframes/ Westinghouse terminals - Windows & UnixInstallation and support on message printers and ticket printers

    • Orange Business Services

      Jan 2004 - now

      Installation & Support on MPLS–IPVPN Equant Network Network equipment staging (LAN/MAN/WAN/WLAN)Telecom migrationTraditional Architecture & SD-WAN4G routers configuration and installationIntervention on client sites covering all the French speaking area of SwitzerlandWIFI installation and coverage audit (AirMagnet) and DNACSatellite modem configuration Internal IT support on OBS computers' park(On part time only)

      • Network Technician

        Jan 2002 - now
      • IT Support Technician

        Jan 2004 - now
    • JTI (Japan Tobacco International)

      Jan 2006 - now

      Support Manager for video conference solution. Ensure connections and equipment opérability.Coordination and supervision of Point to Point & Multipoint connections for all the user park including the support to Headquarters people.Video conference systems maintenance.Also responsible for audio-video systems maintenance. (AMX & Beamers)(This position was hold at 100% during 6 years - now only on part time. It is a consultant contract via OBS) IP phone support on Avaya technology& Support on mobile phone solution (This position was hold at 100% during 5 years - now only on part time. It is a consultant contract via OBS)

      • Videoconference On Site Manager

        Jan 2006 - now
      • Telecommunications Technician

        Jan 2006 - now
    • Zurich Insurance Company Ltd

      Jan 2010 - Dec 2015
      IPT Technician

      Maintenance of the network structure: Gateway, routers and switchesSupport and troubleshoting on end-users problems.Contract via OBS

    • BOBST

      Jan 2013 - Dec 2013
      Technicien Avaya Site Administration (ASA)

      Mangement of user profiles on the ASA PBX-VoIP

  • Licenses & Certifications

    • Fortinet Certified Fundamentals Cybersecurity

      Fortinet
      Oct 2024
      View certificate certificate
    • Certificate of Completion CMA/DMA/RMX Administration

      Polycom
      Apr 2011
    • CCENT

      Cisco
      Sept 2013
    • CCNA Routing & Switching

      Cisco
      Apr 2016
    • Introduction to the Threat Landscape 2.0

      Fortinet
      Oct 2024
      View certificate certificate
    • Certificat of Completion GMS Technical Training

      Polycom
      Dec 2006