
Simon Miville

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About me
Customer Support Technician
Education

Ecole d'électricité de Genève
1987 - 1992Electronic Technician E.T. Industrial Electronics Technology/Technician
Experience

Bloomberg
Jan 1994 - Jan 2004Coordination of a small technician teamCoordinate installation with 3rd partiesOrganize work load according to SLAContact via Equant / OBS Installation and maintenance of Bloomberg financial solutions on all financial and stock markets in French-speaking Switzerland.
Teamleader Field Service (in part time)
Jan 1996 - Jan 2004IT Technician
Jan 1994 - Jan 2004

SITA
Jan 1997 - Jan 2006Field Service TechnicianSupport & installation on the networks of all the Airlines companiesIT support on client computers PC - PS/2 - Mainframes/ Westinghouse terminals - Windows & UnixInstallation and support on message printers and ticket printers

Orange Business Services
Jan 2004 - nowInstallation & Support on MPLS–IPVPN Equant Network Network equipment staging (LAN/MAN/WAN/WLAN)Telecom migrationTraditional Architecture & SD-WAN4G routers configuration and installationIntervention on client sites covering all the French speaking area of SwitzerlandWIFI installation and coverage audit (AirMagnet) and DNACSatellite modem configuration Internal IT support on OBS computers' park(On part time only)
Network Technician
Jan 2002 - nowIT Support Technician
Jan 2004 - now
.webp)
JTI (Japan Tobacco International)
Jan 2006 - nowSupport Manager for video conference solution. Ensure connections and equipment opérability.Coordination and supervision of Point to Point & Multipoint connections for all the user park including the support to Headquarters people.Video conference systems maintenance.Also responsible for audio-video systems maintenance. (AMX & Beamers)(This position was hold at 100% during 6 years - now only on part time. It is a consultant contract via OBS) IP phone support on Avaya technology& Support on mobile phone solution (This position was hold at 100% during 5 years - now only on part time. It is a consultant contract via OBS)
Videoconference On Site Manager
Jan 2006 - nowTelecommunications Technician
Jan 2006 - now

Zurich Insurance Company Ltd
Jan 2010 - Dec 2015IPT TechnicianMaintenance of the network structure: Gateway, routers and switchesSupport and troubleshoting on end-users problems.Contract via OBS

BOBST
Jan 2013 - Dec 2013Technicien Avaya Site Administration (ASA)Mangement of user profiles on the ASA PBX-VoIP
Licenses & Certifications
- View certificate

Fortinet Certified Fundamentals Cybersecurity
FortinetOct 2024 
Certificate of Completion CMA/DMA/RMX Administration
PolycomApr 2011
CCENT
CiscoSept 2013
CCNA Routing & Switching
CiscoApr 2016- View certificate

Introduction to the Threat Landscape 2.0
FortinetOct 2024 
Certificat of Completion GMS Technical Training
PolycomDec 2006
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