Experience

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  Infosys

  Jun 2015 - Aug 2017

  Worked in Application Support and Incident Management• Performed enhancement and support activities in the production and test Environments.• Facilitated Incident management through problem solving and troubleshooting in a 24-hour support environment. Provide problem resolution to end users experiencing technical issues• Consulted knowledge base articles, playbooks, and technical documentation to research and provide support for ongoing issues• Provided support and understood problems by emulating and reproducing technical issues encountered by users.• Assisted users and technical teams by analyzing logs, alerts, health check reports and similar past issues to ensure timely resolution. Provided advice to users in response to identified difficulties• Collected and documented problem log and root cause analysis report. Created monthly reports highlighting all the major issues handled by the team Show less

  • System Engineer

    Nov 2015 - Aug 2017

  • System Engineer Trainee

    Jun 2015 - Oct 2015
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  University of victoria

  Jan 2018 - Apr 2018

  Graduate teaching assistant
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  Pwc canada

  Sept 2018 - Sept 2021

  • Assisted PwC clients in developing and enhancing cybersecurity related capabilities including strategy, governance, technology risk management, and implementation• Implemented security, performance, and business monitoring solutions for PwC clients. Supported professional services engagements including the requirements gathering, deployment, configuration, integration and tuning of such solutions• Designed custom reports, dashboards, saved searches and alerts for event and incident management. Developed end point event source configuration guides, SIEM use cases, analyst playbooks and monitoring guides• Led third-party risk assessments for biggest Canadian banks while managing an offshore team. Conducted information security assessments based on NIST framework for 20+ vendors, identified the risks of third parties, and provided advice on recommendations and remediation plan to reduce the risks• Advised clients on information security organization design including target operating model, service catalog, and capacity sourcing strategy. Developed Cyber GRC strategy for Financial Institutions and defined GRC associated processes, interaction models, and implementation roadmap. • Supported business development initiatives and project management including budgeting, project planning, engagement lifecycle, and proposal writing Show less • Assisted PwC clients in developing and enhancing cybersecurity and privacy related capabilities including strategy and technical implementation.• Implemented security, performance, and business monitoring solutions for PwC clients• Supported professional services engagements including the requirements gathering, deployment, configuration, integration and tuning of security, performance, and business monitoring solutions• Designed custom reports, dashboards, saved searches and alerts for event and incident management• Developed end point event source configuration guides, analyst playbooks and monitoring guides• Advised clients on information security strategy and developed roadmaps• Developed and implemented processes, procedures, and frameworks to maximize the efficiency and effectiveness of security, performance, and business monitoring solutions Show less

  • Senior Associate, Cyber Security, Privacy & Financial Crime

    Aug 2020 - Sept 2021

  • Experienced Associate, Cyber Security & Privacy

    Sept 2019 - Jul 2020

  • Cyber Security & Privacy Associate

    Sept 2018 - Aug 2019
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  Accenture

  Sept 2021 - now

  Cyber Resilience | Detection & Response CyberDefense Transformation & Advisory Services

  • Security Consulting Manager

    Dec 2022 - now

  • Team Lead / Security Analytics Consultant

    Sept 2021 - Nov 2022