Itoro Macauley

Itoro macauley

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location of Itoro MacauleyUyo, Akwa Ibom State, Nigeria
Phone number of Itoro Macauley+91 xxxx xxxxx
Followers of Itoro Macauley46 followers
  • Timeline

    Feb 2009 - Jan 2017

    Priority Banking Office

    Insourcing Limited, Seconded to First Bank of Nigeria Limited
    Feb 2009 - Jan 2011

    Direct Sales Executive

    Credit Direct LTD Member of First City Group (FCMB)
    Mar 2013 - Jan 2018

    Relationship Manager

    Skye Bank Plc, Apico Investment House
    Jan 2020 - Feb 2023

    Relationship Manager

    Polaris Bank Ltd.
    Jan 2024 - Sept 2024

    Business Development Specialist

    SAMTL (Sterling Asset Management & Trustees Ltd )
    Current Company
    Sept 2024 - now

    Relationship Manager

    FIRST BANK NIGERIA LTD
  • About me

    Seasoned Business Development & Relationship Manager | Driving Growth & Client Success in the Financial Sector | Certified Professional with 14+ Years of Experience

  • Education

    • Naional open university

      -
      M. sc public administration public administration
    • Praise compuer and management college

      -
      Diploma in computer
    • University of calabar

      -
      Higher national diploma policy and administrative studies
    • University of calabar

      -
      Ond social work
  • Experience

    • Insourcing limited, seconded to first bank of nigeria limited

      Feb 2009 - Jan 2017
      Priority banking office

      • Spearheaded tailored financial solutions for high-net-worth clients,resulting in a 25% increase in assets under management.• Developed and executed strategic plans to optimize client portfolios,achieving a 30% improvement in investment returns.• Cultivated lasting client relationships through personalized service,leading to a 20% increase in client retention.• Implemented innovative wealth management strategies, resulting in a15% reduction in client portfolio risk.• Collaborated with cross-functional teams to streamline processes andenhance the overall client experience, driving a 20% increase in clientsatisfaction scores. Show less

    • Credit direct ltd member of first city group (fcmb)

      Feb 2009 - Jan 2011
      Direct sales executive

      • Spearheaded sales initiatives, surpassing targets consistently, resulting ina 25% increase in revenue within the first quarter.• Cultivated strong partnerships through effective communication andstrategic networking, resulting in a 30% increase in client retention rates.• Developed and executed innovative sales strategies, resulting in a 40%improvement in lead conversion rates and a 20% increase in marketpenetration.• Conducted thorough market analysis to identify emerging trends andopportunities, enabling proactive adjustments to sales approaches andensuring a competitive edge.• Delivered personalized service and addressed client inquiries promptly,resulting in a 95% customer satisfaction rating and positive feedback onproduct knowledge and responsiveness. Show less

    • Skye bank plc, apico investment house

      Mar 2013 - Jan 2018
      Relationship manager

      • Spearheaded client relationship initiatives, driving unparalleledsatisfaction and loyalty through personalized solutions.• Optimized client financial objectives, catalyzing revenue growth andmarket positioning through strategic consultation leadership.• Led targeted business expansion strategies, surpassing salesbenchmarks and fostering exponential growth.• Delivered elite service, enhancing satisfaction and reputation throughswift issue resolution and proactive client engagement.• Collaborated seamlessly with cross-functional teams to streamlineoperations, innovate offerings, and exceed expectations. Show less

    • Polaris bank ltd.

      Jan 2020 - Feb 2023
      Relationship manager

      • Drove enduring partnerships through personalized solutions, ensuringunmatched satisfaction and loyalty.• Optimized client financial objectives, catalyzing revenue growth andmarket positioning.• Spearheaded targeted strategies for sales surpassing, fosteringexponential growth and market share.• Provide elite service, enhancing satisfaction and reputation through swiftissue resolution.• Streamlined operations, innovated offerings, and exceeded expectations through seamless teamwork. Show less

    • Samtl (sterling asset management & trustees ltd )

      Jan 2024 - Sept 2024
      Business development specialist

      • Identify and nurture key alliances toexpand market reach and drive business growth.• Analyze market trends to devise creativeapproaches for revenue generation and market penetration.• Drive deal closures through effective negotiation withstakeholders, ensuring favorable outcomes. • Provide actionable insights throughcomprehensive market research to inform strategic decision-making. • Drive pipeline development and achieve revenuetargets through targeted lead generation efforts. Show less

    • First bank nigeria ltd

      Sept 2024 - now
      Relationship manager
  • Licenses & Certifications

    • Basic selling and presenting

      Head of training quality assurance, wealth management
    • Liability generation for non-sales staff

      Fcmb training academy
    • Basic credit analysis

      Polaris bank ltd.