Experience

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  National youth service corps

  Dec 2016 - Nov 2017

  Teacher

  UNION SECODARY SCHOOL, ICHI, ANAMBRA STATE 2017Achievements and responsibilities: • Block and Class Master• Taught on the use of Computer System• Agricultural Science Master• Press club creation

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  Union bank of nigeria

  Apr 2018 - Jun 2019

  Sales executive

  SALES EXECUTIVE LOAN DEPARTMENT (January 2018 – March 2019)Achievements and responsibilities: • Evaluates loan applications and documentation by confirming credit worthiness. • Rejects loans by explaining deficiencies to applicants. • Approves loans by issuing checks or forwarding applications to loan committee. • Completes loan contracts by explaining provisions to applicant; obtaining signatures and notarizations; collecting fees. SALES EXECUTIVE MARKETING DEPARTMENT (April 2018 – December 2018)Achievements and responsibilities: • Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.• Sells products by establishing contact and developing relationships with prospects; recommending solutions.• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Show less

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  Jkk ltd

  Jun 2019 - now

  Data analyst / system administrator

  SYSTEM ADMINISTRATOR JOINT KOMPUTER KOMPANY (JKK) Nigeria / Ntel Nigeria (June 2019 till date)Responsibilities;• Managing of Servers at Data centre (@ ntel)• Monthly report writingData analysis* Worked with Huawei IT expert to migrate data and servers from Oracle ZFS to Huawei Storage.

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  Tek experts

  Jul 2023 - now

  Cloud support engineer

  • Provides world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure. • Communicate with end users/system administrators/solution integrators via phone, email, and/or chat to identify, diagnose, and troubleshoot their needs. • Apply technical knowledge relevant to the solution using technical documentation to identify appropriate remediation steps, identify escalated urgent situations impacting business priorities, troubleshoot, reproduce customer issues in lab environments, and seek guidance from technical leads and subject matter experts as needed.• Maintain documentation for all cases including queries, process steps, and resolutions consistent with customer commitments, prescribed protocols, and processes.• RBAC, Active Directory management, Identity and Multi factor authentication administration (Azure AD, OAuth). • Identity and Access Management (IAM). Show less