Experience

• 

  Banque misr

  Aug 2018 - Aug 2018

  Summer internship
• 

  Export development bank of egypt

  Apr 2019 - Apr 2019

  Internship trainee
• 

  Egyptair training academy

  Jul 2019 - Aug 2019

  Summer internship
• 

  Cib egypt

  Sept 2020 - Sept 2020

  Online intern
• 

  Arrow egypt ltd

  Aug 2021 - Oct 2021

  Logistics sales executive

  -Achieving sales goals and service targets by cultivating and securing new customer relationships.-Built relationships with customers and community to promote long term business growth.-Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.-Developed, maintained and utilized diverse client base.-Informed customers of promotions to increase sales productivity and volume.-Handling the customer's sales inquiries.-Prepared and deliver customer sales quotes.-Negotiated prices, terms of sales and service agreements.-Responsible for initiating Phone calls to prospective or current clients.-Follow up the logistics process and procedures to any shipment.-Find potential clients and convert them into actual customers. Show less

• 

  Egmed

  Nov 2021 - Jan 2025

  Sales coordinator

  -serve in leaderships roles on the sales team to ensure the sales department runs smoothly and contains the necessary amount of supplies and materials.-Review pending orders delivery report and discuss with each PSR-Collaborating with other departments to ensure sales, queries, and deliveries are handled efficiently.-Supported billing staff by making corrections to invoices.-Issuing invoices on system and follow up with other departments to be invoiced and delivered to the customer.-Used Microsoft Word and other software tools to create documents and other communications.-Developed team communications and information for meetings.-Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.-Managed filing systems for electronic and hard copy documents to keep organized records.-Handle Multiple Tasks.-Support Manager in day-to-day sales Reports.-Assist sales department and sales team with all needs, run reports for Management.-Inventoried and ordered office supplies to maintain availability of products.-Typing business letters, standard operation forms, reports and other correspondence in an accurate and timely manner as directed.-Prepares quotes & contracts for potential customers.-Creating estimates from quotations provided by the salesperson.-Accurate invoicing of material.-support sales department to ensure all sales files, necessary documents are complete, compliant, and close successfully.-Received and responded to PSR's requests via emails, telephone calls and in-person interactions.Tracked records, filed documents and maintained communication between clients to manage office activities.-Set priorities and problem-solved workflow issues to maintain rapport with customers.-Issuing Letters of Guarantee. Show less

• 

  It pillars

  Feb 2025 - now

  Sales operations specialist

  -Generate reports and dashboards to track sales performance, pipeline activity, and forecasts.-Ensure the CRM system is updated with accurate customer information, sales stages, and activity logs.-Provide regular reports on sales activities, performance, and trends to leadership.-Managing CRM systems.-Work closely with sales Team, business development teams, Account managers to align goals and support the sales department.